495 reviews
954 Oxford St E, , ON N5Y 3K2, Canada
#compassionateCare#friendlyStaff#knowledgeableVet+13
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassion and professionalism, especially during emergencies and end‑of‑life situations. Many noted quick triage and being seen promptly, with clear explanations of diagnoses, options, and costs, plus effective care that helped pets improve or stabilized them. Several reviews highlighted helpful phone triage and that the clinic is available after hours/holidays, which reduced stress in urgent moments.
💬Common Feedback & Suggestions
Common concerns included long waits (sometimes several hours), occasional disorganization or miscommunication about queues and waitlists, and being told to come in only to wait. Pricing drew frequent criticism, with some owners feeling pressured into costly or unnecessary tests and mentioning steep after‑hours fees or large deposits. A few reviewers reported poor outcomes or perceived lack of compassion, though these were a minority compared with the many positive experiences.
🏥Clinic Specialties
- 24/7 emergency and urgent care
- Compassionate euthanasia and end‑of‑life support
- Toxic ingestion and poisoning management
- Foreign body and gastrointestinal emergencies
- Imaging and diagnostics (X‑rays, labs)
- Post‑surgical complication care
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#thoroughExplanations#fastTriage#endOfLifeSupport#phoneTriageHelp#open24Hours#friendlyStaff#pricingConcerns#paymentUpfrontPolicies#unnecessaryTestsConcern#longWaits#queueManagement#acceptsReferrals#anxietySensitiveHandling
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to describe symptoms and confirm current wait times; they often provide helpful phone triage and may queue you for a callback.
- Ask for itemized estimates and treatment options (conservative vs. comprehensive) to align care with your budget and preferences.
- Plan for after‑hours fees and possible deposits; bring payment methods and request cost updates before additional tests.
- Bring water and comfort items for your pet in case of a longer wait, and ask if you can wait at home until your turn.
- If your pet has recent tests or a diagnosis from your regular vet, bring records to avoid repeat testing and streamline decisions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Sterling Kamar
111m1398 Wilton Grove Rd, London, ON N6E 3N6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Southwest Veterinary Hospital is located at 1398 Wellington Rd S Unit 50, London, ON N6E 3N6, Canada. No subway, light-rail, or train station was found within walking distance, so driving may be the most practical option; Sterling Kamar is listed nearby, about a 1-minute walk away, and you can also check Google Maps or the local transit agency for the nearest bus route.
Southwest Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Reviews and clinic tags indicate after-hours, holiday, and 24/7 emergency availability, but wait times and service availability should be confirmed before you go.
You can contact Southwest Veterinary Hospital by phone at (519) 672-1623. Calling ahead is recommended so you can describe your pet’s symptoms, confirm current wait times, and ask whether phone triage or a callback queue is available.
To book or arrange care at Southwest Veterinary Hospital, call ahead and explain your pet’s symptoms, especially for urgent or emergency concerns. Reviews suggest the clinic may provide phone triage and may advise you on whether to come in, wait at home for a callback, or bring records from your regular vet.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures or diagnostics, and expect after-hours or emergency care to typically cost more; pet insurance and third-party payment plans may be worth asking about in general, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm Southwest Veterinary Hospital’s current payment methods. Some clinics may also support pet-insurance direct claims or third-party payment plans, so ask in advance if budgeting is a concern.
Yes, the provided review summary and tags indicate Southwest Veterinary Hospital offers 24/7 emergency and urgent care, including after-hours and holiday support. Pet owners praised quick triage, phone guidance, and care for emergencies such as toxic ingestion, gastrointestinal problems, post-surgical complications, and end-of-life situations.
Pet owner feedback highlights compassionate care, knowledgeable veterinarians, clear communication, fast triage, and support during emergencies and end-of-life care. Common concerns include long waits, queue or waitlist communication issues, pricing concerns, after-hours fees, deposits, and some worries about costly testing, so it is sensible to ask for wait-time updates and itemized estimates.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026