East Village Animal Hospital - London

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, friendly team and clear communication during visits. Many highlighted affordable fees and community-focused programs, with numerous smooth spay/neuter procedures (including TNR) and successful outcomes in urgent cases like pyometra. Reviewers also noted gentle handling of nervous or senior pets and appreciated being kept informed around surgeries and recovery. A large number said they would return and recommend the clinic.

💬Common Feedback & Suggestions

The most frequent concerns were difficulty getting through by phone or email, long waits, and appointment backlogs, with some suggesting more staff or volunteers to handle demand. Several reviews cited brusque or rude reception experiences, strict eligibility rules (income/OAS status, intact pets), and deposit policies that felt frustrating. A few serious critiques mentioned cleanliness or sterility concerns and dissatisfaction with procedure quality, including one distressing euthanasia experience and reports of cursory exams. While the majority of feedback is positive, communication, access, and consistency of standards were common areas owners wanted improved.

🏥Clinic Specialties

  • Spay/neuter and TNR for feral cats
  • Emergency and urgent surgeries (e.g., pyometra)
  • End-of-life and euthanasia support
  • Affordable care for low-income clients
  • General wellness exams and vaccinations
  • Ophthalmic procedures (cherry eye repair)

🏷️Keywords

#compassionateCare#affordablePricing#spayNeuter#tnrProgram#emergencySurgery#euthanasiaSupport#friendlyStaff#clearExplanations#hardToReach#longWaits#appointmentBacklog#policyRestrictions#rudeReception#cleanlinessConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Book well in advance and follow up persistently by phone and email; response times can be slow and spots fill quickly.
  • Confirm eligibility requirements and any deposit or cancellation policies before you go, and bring any required documentation.
  • Plan extra time on the day of your visit as waits can be lengthy, even with an appointment.
  • If your pet is anxious or fearful, let the team know ahead of time—they’re reported to handle nervous animals gently and effectively.
  • For TNR or surgery requests, reach out early and ask about current scheduling and aftercare instructions so you can prepare at home.
📊 **Overall Ratings** - Medical Expertise: 87% satisfied - Service Attitude: 79% satisfied - Convenience: 35% satisfied - Pricing: 94% satisfied - Cleanliness: 30% satisfied - Recommendability: 81% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, friendly team and clear communication during visits. Many highlighted affordable fees and community-focused programs, with numerous smooth spay/neuter procedures (including TNR) and successful outcomes in urgent cases like pyometra. Reviewers also noted gentle handling of nervous or senior pets and appreciated being kept informed around surgeries and recovery. A large number said they would return and recommend the clinic. 💬 **Common Feedback & Suggestions** The most frequent concerns were difficulty getting through by phone or email, long waits, and appointment backlogs, with some suggesting more staff or volunteers to handle demand. Several reviews cited brusque or rude reception experiences, strict eligibility rules (income/OAS status, intact pets), and deposit policies that felt frustrating. A few serious critiques mentioned cleanliness or sterility concerns and dissatisfaction with procedure quality, including one distressing euthanasia experience and reports of cursory exams. While the majority of feedback is positive, communication, access, and consistency of standards were common areas owners wanted improved. 🏥 **Clinic Specialties** - Spay/neuter and TNR for feral cats - Emergency and urgent surgeries (e.g., pyometra) - End-of-life and euthanasia support - Affordable care for low-income clients - General wellness exams and vaccinations - Ophthalmic procedures (cherry eye repair) 🏷️ **Tags** #compassionateCare #affordablePricing #spayNeuter #tnrProgram #emergencySurgery #euthanasiaSupport #friendlyStaff #clearExplanations #hardToReach #longWaits #appointmentBacklog #policyRestrictions #rudeReception #cleanlinessConcerns 🐾 **Tips for Pet Owners** - Book well in advance and follow up persistently by phone and email; response times can be slow and spots fill quickly. - Confirm eligibility requirements and any deposit or cancellation policies before you go, and bring any required documentation. - Plan extra time on the day of your visit as waits can be lengthy, even with an appointment. - If your pet is anxious or fearful, let the team know ahead of time—they’re reported to handle nervous animals gently and effectively. - For TNR or surgery requests, reach out early and ask about current scheduling and aftercare instructions so you can prepare at home.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(519) 455-3824
Official website
evah.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1777 Dundas St #1, London, ON N5W 3E7, Canada

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

East Village Animal Hospital - London is located at 1777 Dundas St #1, London, ON N5W 3E7, Canada. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in this area, but check posted signage. For transit, check Google Maps or the local London transit agency for the nearest bus route.

East Village Animal Hospital - London's opening hours are not listed in the provided information, so please call ahead to confirm before visiting. This is especially important because pet owners have reported long waits and appointment backlogs.

You can contact East Village Animal Hospital - London by phone at (519) 455-3824. Pet owners have reported that it can be hard to get through, so follow up persistently if your matter is time-sensitive.

To book an appointment at East Village Animal Hospital - London, call the clinic to enquire about availability. Book well in advance, confirm eligibility requirements and any deposit or cancellation policies, and plan extra time on the day of your visit because waits can be lengthy.

Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. OHIP and other provincial health insurance plans do not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures. If urgent or after-hours care is available, those fees are typically higher; pet insurance and third-party payment-plan options may help some owners, but confirm any options directly with the clinic.

Payment methods are not confirmed in the provided clinic data, so call ahead to confirm before your visit. Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans.

Street parking is typically available near East Village Animal Hospital - London. No nearby paid parking lot was found in the provided Google Places search, so check local signage carefully before leaving your vehicle.

East Village Animal Hospital - London is associated with spay/neuter services, TNR for feral cats, urgent surgeries such as pyometra, end-of-life and euthanasia support, affordable care for low-income clients, wellness exams, vaccinations, and ophthalmic procedures such as cherry eye repair. Call to enquire about current service availability, eligibility rules, scheduling, and aftercare instructions.

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Last updated: July 28, 2026