4.4
311 reviews
746 Waterloo St, , ON N6A 3W3, Canada
#compassionateCare#friendlyStaff#thoroughExplanations+15
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the gentle handling of pets. Many highlighted thorough exams, clear explanations, and follow-up calls, with strong outcomes from procedures such as dental work, eye surgeries, spays/neuters, and minor surgeries. Same-day or short-notice appointments for urgent issues were often accommodated, and a number of long‑time clients reported trusting the clinic for years. People also noted a calming, well-kept environment.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported concerns about medical judgement and communication. A few mentioned misdiagnoses or perceived pressure toward certain diagnoses or memberships, one serious complaint about vaccinating a cat with advanced kidney disease, and an isolated grooming injury. Others cited higher consult fees, occasional billing errors, phone/hold and cross‑location communication issues, and difficulty getting timely appointments in some situations. There were also a couple of reports of rushed or insensitive bedside manner.
🏥Clinic Specialties
- Dentistry and dental surgery
- Eye and soft‑tissue surgeries
- Spay/neuter and routine surgery
- End‑of‑life and euthanasia support
- International travel health certificates
- Urgent and same‑day care
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#clearExplanations#followUpCalls#emergencyAccommodations#longTermLoyalty#calmingEnvironment#reasonablePricing#priceyConsults#billingIssues#communicationGaps#appointmentDelays#upsellingConcerns#groomingServices#surgicalSuccess
Overall Ratings
🐾Tips for Pet Owners
- Book early—urgent slots are often accommodated but can fill quickly, so call when the clinic opens if your pet needs prompt care.
- Request a written estimate and discuss treatment alternatives up front to align care with your budget and goals.
- For senior or chronically ill pets, ask about the risks and necessity of vaccines or anaesthesia before proceeding.
- Confirm your preferred communication method (phone or email) and ask for written aftercare instructions and timelines for follow‑up calls.
- If using in‑house grooming, clarify handling and safety protocols, and monitor your pet’s eyes and skin for irritation after the visit.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Westmount Commons Underground Parking Garage
368m785 Wonderland Rd S, London, ON N6K 2Y5, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Westmount Neighbourhood Pet Clinic is located at 851 Wonderland Rd S, London, ON N6K 4T2. The closest listed public transport stop is Viscount West of Wonderland EB, a bus stop about a 1-minute walk from the clinic. If you are driving, Westmount Commons Underground Parking Garage is nearby, about a 5-minute walk away.
Westmount Neighbourhood Pet Clinic's opening hours are not listed in the provided information. Call ahead to confirm the current schedule before visiting.
You can contact Westmount Neighbourhood Pet Clinic by phone at (519) 649-0080. Call ahead for current hours, appointment availability, fees, and service details.
To book an appointment at Westmount Neighbourhood Pet Clinic, call the clinic directly to enquire about available times. Pet owners note that urgent or short-notice appointments may be accommodated, but slots can fill quickly, so calling early is recommended.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dentistry, surgery, or diagnostic work. After-hours or urgent-care fees, where available, are typically higher. Pet insurance and third-party payment-plan options may exist in general, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, pet-insurance claim support, or any payment-plan options before your visit.
Westmount Neighbourhood Pet Clinic is associated with dentistry and dental surgery, eye and soft-tissue surgeries, spay/neuter and routine surgery, end-of-life and euthanasia support, international travel health certificates, and urgent or same-day care.
Pet owner feedback highlights a friendly, compassionate team, gentle pet handling, thorough exams, clear explanations, follow-up calls, and a calming, well-kept environment. Reported concerns include occasional communication gaps, billing issues, higher consult fees, appointment delays, and a small number of complaints about medical judgement or bedside manner.
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Last updated: July 28, 2026