513 reviews
2303 6 Ave S, , AB T1J 1C5
#compassionateCare#emergencyServices#afterHoursCare+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, knowledgeable team who go above and beyond to help, from answering questions to assisting with purchases and welcoming pets warmly. Many highlighted the clean, well-organized environment with a strong selection, plus handy extras like the self-serve dog wash and quick, low-stress nail trims.
💬Common Feedback & Suggestions
While most feedback is positive, a minority reported unfriendly or condescending interactions, and one serious safety concern about an aggressive dog in-store that staff did not manage well. A few noted hassles with the dog wash (appointment-only or unexpectedly closed, difficulty reaching the store by phone), confusion over coupon availability, and that only scented shampoos were provided. Some mentioned limited inventory for small pets and that certain prices felt a bit steep, though many still felt overall value was good.
🏥Clinic Specialties
- Self-serve dog wash
- Nail trims for hard-to-handle dogs
- Pet nutrition and product advice
- Cat adoptions with local rescues
- Special orders for pet supplies
🏷️Keywords
#friendlyStaff#knowledgeableTeam#helpfulAdvice#selfServeDogWash#cleanAndOrganized#goodSelection#specialOrders#petAdoptions#fairPricing#occasionalRudeService#appointmentRequiredDogWash#phoneNotAnswered#safetyConcerns#limitedSmallPetInventory#scentedShampooOnly#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to book the self-serve dog wash, as it may be appointment-only and can be closed at times.
- If you or your pet are sensitive to fragrances, bring your own unscented shampoo for the wash stations.
- Ask staff for product and nutrition guidance, and inquire about special orders if you do not see what you need.
- For new puppies, ask about any coupon books or promotions at checkout.
- If your dog is reactive or anxious, visit during quieter hours and be mindful of resident cats and other pets in-store.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
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Map
Clinic Address
550 University Dr W West Lethbridge Towne Centre, Lethbridge, AB T1J 4T3
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet Valu is located at 550 University Dr W West Lethbridge Towne Centre, Lethbridge, AB T1J 4T3. No public transit station data was provided for this location, so check Google Maps or the local transit agency for current bus routes. If you are driving, parking is not confirmed in the provided data, so check local signage or contact the store before you go.
Pet Valu's current opening hours were not provided, so call ahead or check the store website before visiting. This is especially useful if you plan to use the self-serve dog wash, which pet owners reported may require an appointment or may be closed at times.
You can contact Pet Valu through its store website: https://store.petvalu.ca/location/3208/. A phone number was not provided in the source data, so use the website for the most current contact details.
To book or confirm availability at Pet Valu, contact the store through its website and ask about the service you need. The self-serve dog wash may be appointment-only, and availability for services such as nail trims should be confirmed before visiting.
The provided data does not confirm veterinary consultations or list consultation prices for Pet Valu. In Canada, veterinary fees vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Contact the store or service provider for a current quote, and ask for an itemized written estimate before any procedure or service.
Most Canadian pet and veterinary businesses commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but the provided data does not confirm Pet Valu's specific payment methods. Call ahead or check with the store before visiting, especially for services, special orders, or adoption-related fees.
Pet Valu is noted for self-serve dog wash facilities, nail trims for hard-to-handle dogs, pet nutrition and product advice, cat adoptions with local rescues, and special orders for pet supplies. Ask staff what is available that day, as some services may depend on staffing, appointments, or store conditions.
Pet Valu is rated 4.6 out of 5.0 based on 136 reviews. Pet owners often praise the friendly, knowledgeable team, clean and organized store, good product selection, self-serve dog wash, and quick nail trims, though some reviews mention occasional rude service, dog wash availability issues, phone access problems, safety concerns with pets in-store, and limited small-pet inventory.
Map
Clinic Address
550 University Dr W West Lethbridge Towne Centre, Lethbridge, AB T1J 4T3
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Last updated: August 4, 2026