Willowbrook Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners frequently praised the clinic’s ability to see pets quickly, including same‑day, late‑night, weekend and holiday emergencies, with some vets staying late to complete urgent care. Many describe the team as compassionate and informative, taking time to explain diagnoses and aftercare. Numerous reviews report good outcomes for emergencies, surgeries, dental work and medical issues, and several note fair, reasonable pricing without pressure to upsell.

💬Common Feedback & Suggestions

A recurring concern was inconsistent medical experience: some reviewers reported misdiagnoses or incomplete exams, rough handling, or plans changing without clear consent. A subset also mentioned higher‑than‑expected bills, added items they didn’t feel were explained, or quotes that increased. There were mixed reports around euthanasia sensitivity (noise/waiting) and occasional front‑desk rudeness or being turned away when full, plus one note about posted hours not matching actual hours. Experiences with breeding/C‑sections and neonatal care were notably mixed, and a few isolated reviews raised hygiene/equipment concerns.

🏥Clinic Specialties

  • Emergency and urgent care
  • Soft‑tissue and orthopaedic surgery
  • Reproductive services and C‑sections
  • Dentistry and dental procedures
  • Exotic pet care (reptiles)
  • International travel health certification (CFIA)

🏷️Keywords

#emergencyCare#afterHoursAvailability#quickAppointments#compassionateStaff#clearCommunication#surgicalExpertise#reasonablePricing#walkInsWelcome#loyalClients#moneyConcerns#billingTransparency#misdiagnosisConcerns#roughHandlingReports#euthanasiaExperienceConcerns#inconsistentHours#exoticsExperience

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead for emergencies or late‑night needs—reviews say they often fit in walk‑ins quickly and may stay late, but capacity can fill.
  • Ask for a written estimate and itemized invoice up front, and confirm exam fees and any add‑ons to avoid billing surprises.
  • If your pet is anxious or fragile, discuss handling preferences and ask to stay present when appropriate to minimise stress.
  • For C‑sections or whelping, clarify newborn checks (airways, vigour) and the aftercare plan before proceeding.
  • If planning euthanasia, request a quiet room and a set time to reduce waiting, and verify current hours before you go.
📊 **Overall Ratings** - Medical Expertise: 66% satisfied - Service Attitude: 75% satisfied - Convenience: 87% satisfied - Pricing: 74% satisfied - Cleanliness: 67% satisfied - Recommendability: 78% satisfied 👍 **What Pet Owners Praised** Owners frequently praised the clinic’s ability to see pets quickly, including same‑day, late‑night, weekend and holiday emergencies, with some vets staying late to complete urgent care. Many describe the team as compassionate and informative, taking time to explain diagnoses and aftercare. Numerous reviews report good outcomes for emergencies, surgeries, dental work and medical issues, and several note fair, reasonable pricing without pressure to upsell. 💬 **Common Feedback & Suggestions** A recurring concern was inconsistent medical experience: some reviewers reported misdiagnoses or incomplete exams, rough handling, or plans changing without clear consent. A subset also mentioned higher‑than‑expected bills, added items they didn’t feel were explained, or quotes that increased. There were mixed reports around euthanasia sensitivity (noise/waiting) and occasional front‑desk rudeness or being turned away when full, plus one note about posted hours not matching actual hours. Experiences with breeding/C‑sections and neonatal care were notably mixed, and a few isolated reviews raised hygiene/equipment concerns. 🏥 **Clinic Specialties** - Emergency and urgent care - Soft‑tissue and orthopaedic surgery - Reproductive services and C‑sections - Dentistry and dental procedures - Exotic pet care (reptiles) - International travel health certification (CFIA) 🏷️ **Tags** #emergencyCare #afterHoursAvailability #quickAppointments #compassionateStaff #clearCommunication #surgicalExpertise #reasonablePricing #walkInsWelcome #loyalClients #moneyConcerns #billingTransparency #misdiagnosisConcerns #roughHandlingReports #euthanasiaExperienceConcerns #inconsistentHours #exoticsExperience 🐾 **Tips for Pet Owners** - Call ahead for emergencies or late‑night needs—reviews say they often fit in walk‑ins quickly and may stay late, but capacity can fill. - Ask for a written estimate and itemized invoice up front, and confirm exam fees and any add‑ons to avoid billing surprises. - If your pet is anxious or fragile, discuss handling preferences and ask to stay present when appropriate to minimise stress. - For C‑sections or whelping, clarify newborn checks (airways, vigour) and the aftercare plan before proceeding. - If planning euthanasia, request a quiet room and a set time to reduce waiting, and verify current hours before you go.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

6375 202 St, Langley, BC V2Y 1N1

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Parking

20202 66 Ave Parking

335m
20202 66 Ave, Surrey, BC V2Y 1P3, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Willowbrook Animal Hospital is located at 6375 202 St, Langley, BC V2Y 1N1. No public transit stop data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, 20202 66 Ave Parking is listed nearby, about a 4-minute walk from the clinic.

Willowbrook Animal Hospital's current opening hours were not provided, so please call ahead or check the clinic website before visiting. This is especially important because some reviews mention late-night, weekend and holiday emergency visits, while one review noted posted hours may not always match actual availability.

The phone number was not provided in the source data. You can contact Willowbrook Animal Hospital through its website: https://willowbrookanimalhospital.ca/?utm_source=google&utm_medium=google_business_profile&utm_campaign=website_click.

To book an appointment at Willowbrook Animal Hospital, use the clinic website or call to enquire about availability. Reviews suggest the clinic has often accommodated same-day, walk-in and urgent visits, but capacity can fill, so contacting the clinic before you go is recommended.

Consultation fees vary by veterinary clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, ask what is included in the exam fee, and request an itemized written estimate before procedures; after-hours or emergency visits are typically more expensive. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Willowbrook Animal Hospital were not provided. Call ahead to confirm accepted payments, pet-insurance claim options, and any third-party payment-plan arrangements before your visit.

Reviews and clinic tags indicate Willowbrook Animal Hospital is associated with emergency and urgent care, including same-day, late-night, weekend and holiday cases. Call ahead before arriving because emergency availability can depend on staffing, hours and capacity at the time.

The provided summary lists Willowbrook Animal Hospital specialties including emergency and urgent care, soft-tissue and orthopaedic surgery, reproductive services and C-sections, dentistry and dental procedures, exotic pet care for reptiles, and CFIA international travel health certification. Contact the clinic to confirm whether the service your pet needs is currently available.

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Last updated: July 28, 2026