142 reviews
20728 Willoughby Town Centre Dr #110, Twp, BC V2Y 0P3
#compassionateCare#clearCommunication#thoroughExplanations+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the team’s compassion, friendliness, and clear communication. Many cited thorough exams, options explained without pressure, successful outcomes from surgeries (including TPLO) and dental work, quick diagnoses, and calm, low‑stress handling of anxious pets and cats. Owners also appreciated how emergencies and short‑notice issues were accommodated, as well as the exceptional empathy shown during end‑of‑life appointments. Several noted reasonable or fair pricing and timely follow‑ups.
💬Common Feedback & Suggestions
While the tone is overwhelmingly positive, a notable minority raised pricing concerns, including higher‑than‑expected final bills, quote discrepancies (e.g., spay and dental estimates), and perceived high fees for certain services such as euthanasia arrangements and exam fees. A few reviewers mentioned delayed responses or declining front‑desk service, and one felt the clinic was not accommodating during a difficult holiday period. There were also isolated complaints about being surprised by curbside protocols and an objection to a social media post. Clearer upfront estimates, proactive communication about policies, and improved responsiveness would address most concerns.
🏥Clinic Specialties
- Orthopaedic TPLO surgery
- Dentistry and dental extractions
- Compassionate euthanasia and end‑of‑life care
- Emergency and short‑notice care
- Senior and chronic condition management
🏷️Keywords
#compassionateCare#friendlyStaff#clearExplanations#thoroughAssessments#surgicalExpertise#tploSurgery#emergencyAppointments#gentleWithNervousPets#fairPricing#pricingSurprises#responsiveCommunication#endOfLifeCare#longTermClients#catFriendlyHandling#quickDiagnosis
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written estimate and confirm what’s included to avoid bill surprises, especially for surgeries and dentals.
- If you need a sooner visit, call to check for cancellations—several reviewers were accommodated on short notice.
- Let staff know if your pet is anxious; they use gentle, low‑stress handling and treats to keep pets calm.
- Confirm current appointment policies (e.g., curbside protocols) before arriving so you know what to expect.
- If budget is a concern, discuss treatment options and costs in advance and consider comparing quotes for non‑urgent procedures.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Aldergrove Animal Hospital is located at 26841 Fraser Hwy, Aldergrove, BC V4W 3E4, in Langley. No verified public-transit station data was provided, so check Google Maps or the local transit agency for current bus options; if driving, note that parking is not confirmed, so check local signage or call ahead to enquire.
Aldergrove Animal Hospital's current opening hours were not provided. Please call ahead or check the clinic's website before visiting to confirm the day's schedule.
A phone number was not included in the provided clinic data. You can contact Aldergrove Animal Hospital through its website: https://www.aldergrovevet.com//?utm_source=organic+search&utm_medium=gbp.
To book an appointment at Aldergrove Animal Hospital, use the clinic's website or call to enquire about availability. If your pet needs a sooner visit, ask about cancellations, as reviewers noted that short-notice issues were sometimes accommodated.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as MSP or OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate; urgent or after-hours care is typically more expensive. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not listed in the provided data. Call ahead to confirm accepted payments, direct insurance claim options, or third-party payment plans.
Aldergrove Animal Hospital is noted for orthopaedic TPLO surgery, dentistry and dental extractions, compassionate euthanasia and end-of-life care, emergency and short-notice care, and senior or chronic condition management. Reviewers also mentioned clear explanations, thorough assessments, and gentle handling for nervous pets and cats.
Aldergrove Animal Hospital has a 4.6 out of 5 rating from 158 reviews. Pet owners often praise the team's compassion, friendliness, clear communication, thorough exams, surgical and dental outcomes, and empathy during end-of-life care, while some reviews mention pricing surprises, quote discrepancies, delayed responses, or front-desk communication concerns.
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Last updated: July 28, 2026