5.0
12 reviews
11852 BC-97 #1, , BC V4V 1E3
#compassionateCare#knowledgeableVets#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s advanced dental and oral surgery care, citing successful outcomes for extractions, root canals, orthodontic corrections (braces/malocclusion), and repairs such as oral-nasal fistulas and jaw injuries. Many noted quick, accurate diagnoses after misdiagnoses elsewhere, clear pre- and post-op communication, and frequent check-ins during recovery. Reviewers also highlighted how accommodating the clinic is for emergencies and how calmly the staff handle anxious or reactive pets.
💬Common Feedback & Suggestions
Most reviews are very positive, but a few owners raised concerns about high or confusing pricing and billing line items. There were isolated reports of rude or unprofessional interactions (including a receptionist), poor communication around a euthanasia, and difficulty reaching the vet by phone or with curbside pickup. Convenience was generally praised for urgent squeeze-ins and timely results, with only rare mentions of having to wait.
🏥Clinic Specialties
- Veterinary dentistry and extractions
- Endodontics and root canals
- Orthodontics for pets (malocclusion correction)
- Oral surgery for jaw fractures and oral-nasal fistulas
- Anaesthesia management for high-risk dental patients
- Diagnostic ultrasound
🏷️Keywords
#dentalExpertise#complexDentalCases#compassionateCare#clearCommunication#postOpFollowUp#accommodatingScheduling#emergencySqueezeIns#reactiveDogHandling#professionalTeam#cleanOffice#beautifulLocation#highPrices#billingConcerns#rudeReceptionReports#euthanasiaCommunicationIssues#wouldRecommend
Overall Ratings
🐾Tips for Pet Owners
- For dental or surgical cases, ask for a detailed written estimate and clarify how hospital time and post-op medications are billed.
- If your pet has an urgent issue, call ahead—reviewers say the clinic often prioritizes and can squeeze in emergencies.
- Let the staff know if your pet is reactive or anxious; they’re praised for calm, gentle handling, but plan a little extra time for a low-stress visit.
- Expect thorough pre-op discussion and frequent post-op check-ins; keep your phone handy and follow the aftercare instructions closely.
- If you’re travelling or anticipate a wait, arrive a bit early—there’s a nearby pond/outdoor area that’s handy for a short walk before the appointment.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sitara Animal Hospital is located at 2611 Stillwater Way #101, Lake Country, BC V4V 2R3. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Sitara Animal Hospital's opening hours were not provided in the source data. Please call ahead to confirm the clinic's current hours before visiting.
A phone number was not provided in the source data for Sitara Animal Hospital. You can visit the clinic website at http://www.sitaraanimalhospital.com/ for current contact details.
To book an appointment at Sitara Animal Hospital, use the clinic's website or call to enquire through the current contact details listed there. For urgent issues, reviewers suggest calling ahead because the clinic has been noted for accommodating urgent squeeze-ins when possible.
Consultation fees at Sitara Animal Hospital are not listed in the provided data, and veterinary fees in Canada vary by clinic and are not regulated by a government fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for dental work, surgery, diagnostics, medications, and follow-up care; pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly with the clinic.
Specific payment methods for Sitara Animal Hospital were not provided. Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options.
Sitara Animal Hospital is especially noted for veterinary dentistry and extractions, endodontics and root canals, orthodontics for pets with malocclusion, oral surgery for jaw fractures and oral-nasal fistulas, anaesthesia management for high-risk dental patients, and diagnostic ultrasound.
Sitara Animal Hospital has a 4.5 out of 5 rating from 82 reviews in the provided data. Pet owners frequently praise its advanced dental and oral surgery care, clear communication, post-operative follow-up, clean office, and calm handling of anxious or reactive pets, while some reviews mention concerns about pricing clarity, billing line items, and isolated communication or reception issues.
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Last updated: July 29, 2026