766 reviews
408 Gage Ave #1, , ON N2M 5C9
#compassionateCare#friendlyStaff#thoroughExams+13
Laurentian Hills Animal Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, down‑to‑earth approach, clear explanations, and gentle handling of timid or anxious pets, including rescues. Many reported strong medical outcomes, from solving chronic ear/allergy issues to successful dental and eye surgeries, plus a number of life‑saving interventions. Pricing is frequently called affordable and transparent, with options tailored to different budgets and no pressure for unnecessary add‑ons. The clinic is also commended for accommodating emergencies, after‑hours help, and very supportive end‑of‑life care.
💬Common Feedback & Suggestions
Concerns were comparatively rare but included long waits, limited hours, and difficulty reaching the clinic by phone, with several requests for a better voicemail/email system. A few reviewers disliked not being allowed in for exams at times and felt the visits were too quick, and one noted a lack of masking on a past visit. There were isolated but serious complaints about misdiagnosis (including one unnecessary surgery and a missed cancer) and one instance of being told the vet was not available after a paid visit. A couple of comments mentioned staff could be friendlier or that quick questions weren’t accommodated without an appointment.
🏥Clinic Specialties
- Dentistry and dental extractions
- Ophthalmic surgery (eye removal)
- Spay and neuter surgeries
- Allergy and dermatology management
- Emergency and urgent care
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#budgetFriendly#transparentPricing#clearCommunication#thoroughExams#emergencyAccommodations#gentleWithAnxiousPets#rescueFriendly#supportiveEuthanasia#lifeSavingCases#noPressureOptions#longWaits#hardToReachByPhone#limitedHours#misdiagnosisConcerns#curbsidePolicyIssues
Overall Ratings
🐾Tips for Pet Owners
- Book early and allow extra time for your visit, as the clinic can run behind and hours are limited.
- If your pet needs urgent attention, call ahead—reviews note they often accommodate same‑day or emergency cases, even after hours.
- Discuss your budget up front; the team is transparent about costs and will outline multiple treatment options.
- For timid or anxious pets, bring treats and mention your pet’s needs—the staff use gentle, low‑stress handling.
- Ask in advance about being present during the exam and confirm the best contact method, since some reviewers reported curbside policies and phone/voicemail challenges.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Laurentian Hills Animal Hospital is located at 720 Westmount Rd E Unit 6, Kitchener, ON N2E 2M6. The closest listed public transit option is Mill Station - Southbound, a light rail station about a 31-minute walk away, so it may be more practical to drive or check a local bus route through Google Maps or the transit agency.
Laurentian Hills Animal Hospital asks pet owners to call ahead to confirm current opening hours. Reviews mention limited hours, so it is best to check availability before visiting.
You can contact Laurentian Hills Animal Hospital by phone at (519) 208-3692. Some reviews mention difficulty reaching the clinic by phone, so allow extra time when trying to get through.
To book an appointment at Laurentian Hills Animal Hospital, call the clinic to enquire about available times. Booking early is recommended because reviews note the clinic can be busy and may have limited hours.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available in the market generally, but confirm directly before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm Laurentian Hills Animal Hospital's current payment methods. Some clinics may also support pet-insurance direct claims or third-party payment plans, so ask before your visit if that matters for your budget.
Reviews indicate that Laurentian Hills Animal Hospital has accommodated emergency, urgent, same-day, and after-hours cases. Call ahead before going in so the team can confirm whether a veterinarian is available and advise on next steps.
No nearby paid parking lot was found in the provided Google Places parking search, and street parking is typically available in the area. Check posted signage carefully before leaving your vehicle.
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Last updated: July 28, 2026