31 reviews
435 Division St, , ON K7K 4A8
#spayNeuterFocus#friendlyStaff#compassionateCare+11
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, patience, and gentle handling, especially with anxious, elderly, or special‑needs pets. Reviews highlight clear communication, thorough explanations and treatment plans, and helpful follow‑up calls. Many reported excellent outcomes across procedures like dentistry, neuters/spays, and urgent diagnostics, and several long‑term clients say they fully trust the staff with their pets. Care for small exotics and birds was also noted positively by multiple reviewers.
💬Common Feedback & Suggestions
A minority of reviews raised concerns about high costs, perceived upselling, and expensive medications. A few cited long waits during urgent/after‑hours visits, an administrative error with microchip registration, and one surgery discharge without a follow‑up call or a properly sized e‑collar. There were isolated complaints about misdiagnosis or poor care (including for an exotic pet) and one report of rude phone service; however, the overall sentiment is strongly positive. Some frustration was expressed around policies requiring recent exams before dispensing preventives.
🏥Clinic Specialties
- Exotic and small mammal care (rats, rabbits, hamsters)
- Avian medicine
- Surgery including laparoscopic spay and neuter
- Dentistry and dental procedures
- Emergency and urgent care
- Senior and end‑of‑life care
🏷️Keywords
#compassionateCare#patientStaff#gentleHandling#clearCommunication#thoroughExams#followUpCalls#anxiousPetFriendly#longTermClients#emergencyCare#exoticPetExpertise#endOfLifeSupport#sameDayAppointments#pricingConcerns#upsellingComplaints#longWaits#transparentEstimates
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after‑hours visits, expect possible waits; call ahead and bring essentials (water, medications, records) to make the wait easier.
- Ask for a written estimate and review an itemized bill; discuss medication options or prescriptions if cost is a concern.
- If your pet is anxious, request low‑stress handling or ‘happy visits’ to help them acclimate to the clinic.
- Before surgery, confirm post‑op instructions, follow‑up timing, and proper collar/surgical aftercare supplies.
- If you have an exotic species, confirm the veterinarian’s experience with that animal before booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Princess Animal Hospital is located at 1027 Bayridge Dr, Kingston, ON K7P 3B8. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in this area, but check local signage before leaving your vehicle. For transit, check Google Maps or Kingston Transit for the nearest bus route.
Princess Animal Hospital's current opening hours are not listed in the provided information. Please call ahead to confirm the clinic's hours before visiting, especially for urgent or after-hours needs.
You can contact Princess Animal Hospital by phone at (613) 634-7123. Calling is the best option for confirming hours, booking availability, service details, and current pricing.
To book an appointment at Princess Animal Hospital, call the clinic directly to enquire about availability. Reviews mention same-day appointments and urgent care experiences, but availability can change, so confirm your pet's needs and timing when you contact the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dentistry, ask for an itemized written estimate. After-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but call ahead to confirm what applies to your visit.
The provided data does not list Princess Animal Hospital's specific payment methods. In Canada, many veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans; call ahead to confirm before your appointment.
Yes, the provided review summary lists emergency and urgent care among Princess Animal Hospital's clinic specialties. For urgent or after-hours visits, call ahead to confirm availability and be prepared for possible waits; after-hours fees are typically higher than regular consultation fees.
Princess Animal Hospital's listed specialties include exotic and small mammal care for pets such as rats, rabbits, and hamsters, avian medicine, surgery including laparoscopic spay and neuter, dentistry and dental procedures, emergency and urgent care, and senior and end-of-life care.
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Last updated: July 28, 2026