What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
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What owners say
Awaiting owner input on whether walk-in visits are possible.
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What owners say
Awaiting owner input on wait times.
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Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and knowledgeable vets who take time to explain diagnoses and treatment options. Many cited strong outcomes with surgeries and dental work, thoughtful follow-up calls, and gentle handling of anxious or senior pets. Reviewers also appreciated reasonable, transparent pricing and the clinic’s willingness to fit in urgent or same-day appointments when possible.
💬Common Feedback & Suggestions
A recurring theme was communication and front-desk issues, including perceived rudeness, lost or mishandled bookings, and condescending interactions. Several reviewers struggled to get timely appointments during busy periods and noted the clinic is not set up for emergencies or after-hours care, despite the name. A few mentioned higher prices or unexpected charges over time, and there were isolated concerns about specific cases (e.g., avian care hesitations, a procedure outcome, and end-of-life policies). Overall sentiment is strongly positive, with these concerns appearing in a minority of reviews.
🏥Clinic Specialties
- Exotic and avian medicine
- Dentistry and dental procedures
- Spay/neuter and soft-tissue surgery
- End-of-life care and cremation support
- Preventive care and vaccinations
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—especially for urgent concerns or exotic pets—as the clinic can get busy and is not an emergency/after-hours facility.
- Ask for a written estimate and clarify re-exam or follow-up fees before procedures to avoid any surprises.
- If bringing birds or reptiles, request a vet comfortable with your species and discuss what diagnostics you want considered.
- Confirm end-of-life protocols in advance (e.g., owner presence and cremation options) to match your preferences.
- Arrive on time and double-check that your appointment is recorded, as a few reviewers reported scheduling mix-ups.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Parking
Dun-rite Sweeping Service
715mFrequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rutland Pet Hospital is located at 595 Houghton Rd, Kelowna, BC V1X 6E9. No public transit stop data was provided, so check Google Maps or the local transit agency for bus routes; if driving, the nearby Dun-rite Sweeping Service car park is listed about a 9-minute walk away.
Rutland Pet Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent concerns.
A phone number was not provided in the source data. You can contact Rutland Pet Hospital through its website at https://www.rutlandpethospital.com/.
To book an appointment at Rutland Pet Hospital, use the clinic website or call to enquire. Reviewers suggest booking ahead and double-checking that your appointment is recorded, as availability can vary during busy periods.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate for procedures, rechecks, diagnostics, dental work, surgery, or end-of-life services. Pet insurance and third-party payment-plan options may be worth considering in general, but confirm directly with the clinic or provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some also support pet-insurance claims or third-party payment plans. Call ahead to confirm the current payment options at Rutland Pet Hospital.
Rutland Pet Hospital is associated with exotic and avian medicine, dentistry and dental procedures, spay/neuter and soft-tissue surgery, end-of-life care with cremation support, preventive care, and vaccinations.
Rutland Pet Hospital is not described as an emergency or after-hours facility in the provided review summary. For urgent concerns, contact the clinic as early as possible to ask about same-day availability or seek an emergency veterinary hospital if immediate care is needed.
Rutland Pet Hospital has a 4.5 out of 5.0 rating from 435 reviews. Pet owners often praise the compassionate team, knowledgeable vets, gentle handling, surgical and dental outcomes, follow-up calls, cleanliness, and transparent pricing, while some reviews mention communication issues, booking mix-ups, and limited appointment availability during busy times.
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Have you ever been seen here successfully without a reservation?
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