South Mission Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, friendly team and knowledgeable veterinarians who take time to explain options clearly and follow up after appointments. Many noted timely help for urgent issues (often same-day), gentle handling of anxious pets, and long-term trust built over many years. Several reviews also mentioned thorough exams and professional, compassionate support during difficult end-of-life moments.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a few themes came up: some clients struggled to get in during urgent situations or were told to wait days, and one described the clinic as very busy. A handful of reviewers felt prices or administrative fees (such as prescription transfer charges) were high, and one reported a concerning missed lump that later proved serious. There were isolated comments about curt front-desk interactions, limited informed consent at checkout, and policies requiring full visits before help in emergencies.

🏥Clinic Specialties

  • Orthopedic surgery including hip replacement
  • Eye and ear infection management
  • Urgent and same-day appointments
  • Compassionate euthanasia and end-of-life support
  • Preventive care and vaccinations for puppies and kittens
  • Internal medicine for GI and respiratory issues

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#followUpCalls#sameDayAppointments#reasonablePricing#longTermClients#anxietySensitiveHandling#griefSupport#efficientService#emergencyAccommodations#availabilityIssues#pricingConcerns#organizedCleanClinic

Overall Ratings

🐾Tips for Pet Owners

  • Call early for urgent concerns—many reviewers were fit in the same day, but the clinic can get very busy.
  • Arrive a few minutes before your appointment, especially for first visits, to avoid issues if running late.
  • Ask for an upfront estimate and clarify any administrative fees (e.g., prescription transfers) before proceeding.
  • Tell the team if your pet is anxious; they are patient and will take extra time to help pets feel at ease.
  • Expect a follow-up call after visits—keep your phone handy to discuss how your pet is doing and next steps.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 92% satisfied - Convenience: 78% satisfied - Pricing: 50% satisfied - Cleanliness: 98% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, friendly team and knowledgeable veterinarians who take time to explain options clearly and follow up after appointments. Many noted timely help for urgent issues (often same-day), gentle handling of anxious pets, and long-term trust built over many years. Several reviews also mentioned thorough exams and professional, compassionate support during difficult end-of-life moments. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a few themes came up: some clients struggled to get in during urgent situations or were told to wait days, and one described the clinic as very busy. A handful of reviewers felt prices or administrative fees (such as prescription transfer charges) were high, and one reported a concerning missed lump that later proved serious. There were isolated comments about curt front-desk interactions, limited informed consent at checkout, and policies requiring full visits before help in emergencies. 🏥 **Clinic Specialties** - Orthopedic surgery including hip replacement - Eye and ear infection management - Urgent and same-day appointments - Compassionate euthanasia and end-of-life support - Preventive care and vaccinations for puppies and kittens - Internal medicine for GI and respiratory issues 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #thoroughExams #clearCommunication #followUpCalls #sameDayAppointments #reasonablePricing #longTermClients #anxietySensitiveHandling #griefSupport #efficientService #emergencyAccommodations #availabilityIssues #pricingConcerns #organizedCleanClinic 🐾 **Tips for Pet Owners** - Call early for urgent concerns—many reviewers were fit in the same day, but the clinic can get very busy. - Arrive a few minutes before your appointment, especially for first visits, to avoid issues if running late. - Ask for an upfront estimate and clarify any administrative fees (e.g., prescription transfers) before proceeding. - Tell the team if your pet is anxious; they are patient and will take extra time to help pets feel at ease. - Expect a follow-up call after visits—keep your phone handy to discuss how your pet is doing and next steps.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

3818 Gordon Dr Unit 1, Kelowna, BC V1W 3G8

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

South Mission Animal Hospital is located at 3818 Gordon Dr Unit 1, Kelowna, BC V1W 3G8. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call the clinic or check local signage before your visit.

South Mission Animal Hospital's current opening hours were not provided in the source data. Call ahead or check the clinic website before visiting, especially for urgent concerns.

The source data does not list a phone number for South Mission Animal Hospital. Visit the clinic website at https://www.southmissionanimalhospital.ca/ for current contact details and enquiry options.

To book an appointment at South Mission Animal Hospital, use the clinic website or call to enquire about availability. For urgent concerns, pet owners are advised to contact the clinic early because reviews mention both same-day help and busy periods.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; urgent or after-hours care, where available, is typically more expensive. Pet insurance and third-party payment plans may help with costs in general, but confirm any clinic-specific options directly.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics also support pet-insurance claims or third-party payment plans, but call ahead to confirm what South Mission Animal Hospital currently accepts.

South Mission Animal Hospital is associated with urgent and same-day appointments in the provided review summary. Availability may vary and the clinic can be busy, so call early to ask whether they can accommodate your pet's situation or recommend emergency care if needed.

South Mission Animal Hospital's listed services include orthopedic surgery including hip replacement, eye and ear infection management, urgent and same-day appointments, compassionate euthanasia and end-of-life support, preventive care and vaccinations for puppies and kittens, and internal medicine for GI and respiratory issues.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026