Twin Rivers Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion and professionalism, especially in emergencies and during end‑of‑life care. Many noted being fit in on short notice, receiving clear explanations and options with transparent estimates, and getting caring follow‑up calls. Numerous reviews reported good outcomes from procedures like lump removals, dental work, spays/neuters, c‑sections, fracture care, and treatment of urinary blockages.

💬Common Feedback & Suggestions

A minority of reviewers reported long waits past appointment times and frustration with booking, including being told help would be available and then finding no space, as well as inconsistent closing hours. Some felt communication could be stronger—citing rushed exams, a language barrier with one vet, or not reviewing records in advance. Opinions on cost were mixed: many found fees fair, but a few alleged upselling or unexpected add‑ons, and a small number questioned diagnoses or handling and sought second opinions.

🏥Clinic Specialties

  • Emergency and same‑day care
  • Soft‑tissue surgery and c‑sections
  • Dentistry and dental extractions
  • Spay/neuter services
  • Fracture and orthopaedic care
  • Feline urinary obstruction treatment

🏷️Keywords

#compassionateCare#emergencyCare#sameDayAppointments#endOfLifeSupport#clearCommunication#followUpCalls#transparentEstimates#reasonablePricing#surgicalExpertise#dentalCare#spayNeuter#fractureCare#openWeekends#longWaits#bookingFrustrations

Overall Ratings

🐾Tips for Pet Owners

  • Call early for same‑day availability and ask to be added to a cancellation list if your pet needs prompt care.
  • Bring your pet’s prior records and current medications to reduce repeat testing and streamline the exam.
  • Request a written estimate and discuss alternatives up front to avoid surprise costs or add‑ons.
  • Confirm closing time and expected wait—especially for late‑day or weekend visits—as hours may vary.
  • If your pet is anxious, mention it at check‑in so staff can adjust handling and support your pet’s comfort.
📊 **Overall Ratings** - Medical Expertise: 83% satisfied - Service Attitude: 87% satisfied - Convenience: 84% satisfied - Pricing: 77% satisfied - Cleanliness: 83% satisfied - Recommendability: 88% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion and professionalism, especially in emergencies and during end‑of‑life care. Many noted being fit in on short notice, receiving clear explanations and options with transparent estimates, and getting caring follow‑up calls. Numerous reviews reported good outcomes from procedures like lump removals, dental work, spays/neuters, c‑sections, fracture care, and treatment of urinary blockages. 💬 **Common Feedback & Suggestions** A minority of reviewers reported long waits past appointment times and frustration with booking, including being told help would be available and then finding no space, as well as inconsistent closing hours. Some felt communication could be stronger—citing rushed exams, a language barrier with one vet, or not reviewing records in advance. Opinions on cost were mixed: many found fees fair, but a few alleged upselling or unexpected add‑ons, and a small number questioned diagnoses or handling and sought second opinions. 🏥 **Clinic Specialties** - Emergency and same‑day care - Soft‑tissue surgery and c‑sections - Dentistry and dental extractions - Spay/neuter services - Fracture and orthopaedic care - Feline urinary obstruction treatment 🏷️ **Tags** #compassionateCare #emergencyCare #sameDayAppointments #endOfLifeSupport #clearCommunication #followUpCalls #transparentEstimates #reasonablePricing #surgicalExpertise #dentalCare #spayNeuter #fractureCare #openWeekends #longWaits #bookingFrustrations 🐾 **Tips for Pet Owners** - Call early for same‑day availability and ask to be added to a cancellation list if your pet needs prompt care. - Bring your pet’s prior records and current medications to reduce repeat testing and streamline the exam. - Request a written estimate and discuss alternatives up front to avoid surprise costs or add‑ons. - Confirm closing time and expected wait—especially for late‑day or weekend visits—as hours may vary. - If your pet is anxious, mention it at check‑in so staff can adjust handling and support your pet’s comfort.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
twinrivers.vet/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1440B Hugh Allan Dr, Kamloops, BC V1S 1L8

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Parking

Hillside Way Parking Lot

679m
Hillside Wy, Kamloops, BC V2E 2N1, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Twin Rivers Animal Hospital is located at 1440B Hugh Allan Dr, Kamloops, BC V1S 1L8. No public transit stop data was provided, so check Google Maps or the local transit agency for bus routes; if driving, the Hillside Way Parking Lot is about an 8-minute walk away.

Twin Rivers Animal Hospital's opening hours were not provided in the source data. Call ahead or check the clinic website before visiting, especially for late-day or weekend care, as some reviews mention variable closing times.

A phone number was not provided in the source data. You can visit Twin Rivers Animal Hospital online at https://www.twinrivers.vet/ for current contact details.

To book an appointment at Twin Rivers Animal Hospital, use the clinic's website or current contact details to request a visit. For same-day care, call early, ask about cancellation-list availability, and confirm the expected wait time.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as MSP or OHIP does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate for procedures; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Twin Rivers Animal Hospital. Call ahead to confirm accepted methods, and ask whether insurance claim support or third-party payment plans are available.

Twin Rivers Animal Hospital is associated with emergency care and same-day appointments in the provided review summary. Call ahead to confirm current availability, wait times, and whether your pet's situation can be seen that day.

Twin Rivers Animal Hospital has a 4.2 out of 5 rating from 280 reviews, with owners often praising compassionate care, professionalism, clear options, estimates, and follow-up calls. Some reviewers mention long waits, booking frustration, variable hours, and mixed experiences around cost or communication.

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Nearby Veterinary Clinics

Source: Google Maps
Last updated: July 28, 2026