124 reviews
1050 Paramount Dr Unit 14-16, Stoney Creek, ON L8J 1P8
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and clear communication from reception through to the vets. Many highlighted thorough exams, patient handling of nervous pets, and strong outcomes ranging from routine vaccines and spay/neuter to dental work and emergencies, with helpful follow-up calls after surgery. Reviewers also appreciated reasonable pricing and discounts for people on ODSP, OW, pensions, and seniors, noting good value for care.
💬Common Feedback & Suggestions
A minority of reviews reported concerns, including a few serious claims of misdiagnosis or missed issues, and isolated experiences of rough handling or a service gone wrong (e.g., a nail trim that bled). Some felt quotes were high or that there was upselling, particularly around sedation, after-hours visits, or diagnostics; one noted strict late-appointment policies and fees, and another cited slow results communication. There was a single mention of finding fleas after a visit and one allegation about not scanning for a microchip before a spay. While the tone is largely positive, these reports suggest tightening quality consistency, communication around costs, and handling protocols would help.
🏥Clinic Specialties
- Spay and neuter surgery
- Soft-tissue surgery and wound management
- Dental procedures and extractions
- Vaccinations and preventive care
- Emergency assessment and referrals
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#patientWithNervousPets#affordablePricing#lowIncomeDiscounts#quickAppointments#cleanFacility#transparentCosts#followUpCalls#lifeSavingCases#convenientParking#strictLatePolicy#misdiagnosisConcerns#upsellingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask about available discounts (ODSP/OW, seniors, pensions) and their separate vaccine exam fee to plan your visit cost-effectively.
- Arrive a bit early; several reviewers noted strict policies if you’re late that can lead to rescheduling and fees.
- If your pet is anxious or hard to handle, tell staff in advance—reviews note they’re patient and may let you assist during handling.
- Discuss treatment options, sedation needs, and after-hours fees up front, and request written estimates; ask about alternatives or referrals when appropriate.
- After any procedure, clarify home-care instructions and expect a follow-up call; keep your phone available for updates.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hamilton Veterinary Services is located at 171 Mohawk Rd E, Hamilton, ON L9A 2H4, Canada. The closest listed public transport station is Hamilton GO Centre, a train station about a 37-minute walk away, so it may be more practical to drive or check local bus options through Google Maps or Hamilton Street Railway. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Hamilton Veterinary Services asks pet owners to call ahead to confirm current opening hours. Hours may vary by day, appointment type, or urgent-care availability.
You can contact Hamilton Veterinary Services by phone at (905) 385-1999. Calling is the best way to confirm hours, appointment availability, fees, and whether your pet's concern can be seen there.
To book an appointment at Hamilton Veterinary Services, call the clinic to enquire about availability and the right visit type for your pet. Reviews suggest arriving a bit early, as some pet owners noted strict late-appointment policies.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask whether any discounts may apply, and request an itemized written estimate before procedures, diagnostics, sedation, dental work, surgery, or emergency assessment. After-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available in the market generally, but you should confirm directly what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods Hamilton Veterinary Services currently accepts.
Hamilton Veterinary Services is described as offering emergency assessment and referrals, with reviews also mentioning after-hours visits. Call ahead to confirm whether your pet can be assessed there, what after-hours fees may apply, and whether referral to an emergency hospital is recommended.
Hamilton Veterinary Services is associated with spay and neuter surgery, soft-tissue surgery and wound management, dental procedures and extractions, vaccinations and preventive care, emergency assessment and referrals, and end-of-life or euthanasia support.
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Last updated: July 28, 2026