706 reviews
634 Stone Church Rd W, , ON L9B 1A7
#compassionateCare#clearCommunication#thoroughExams+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners frequently praised the kind, patient staff and vets who communicate clearly, explain options and costs, and often follow up after visits. Many cited thorough, knowledgeable care—especially for exotics like birds, reptiles, rabbits, guinea pigs and rats—and gentle handling of anxious or hard-to-handle pets. Several reviews highlighted quick access for urgent needs or same-day appointments that resolved emergencies and, in some cases, saved pets’ lives.
💬Common Feedback & Suggestions
While most reviews are positive, a notable minority reported rude or dismissive interactions and feeling a lack of compassion during stressful visits. Scheduling and policy frustrations came up (appointment mix-ups or denials, strict late-arrival rules, and a closing time that differed from expectations), as well as not being allowed into exam rooms and an occasional long wait. Pricing impressions were mixed: many found fees reasonable or transparent, but others felt costs were high or quotes unclear, with one person alleging upselling. There was also an isolated cleanliness concern about a kennel not being cleaned promptly.
🏥Clinic Specialties
- Exotic and avian medicine
- Reptile care (snakes, geckos, bearded dragons)
- Small mammal and rabbit medicine
- Emergency and urgent care
- Spay/neuter and soft-tissue surgery
- Behaviour-sensitive handling for anxious pets
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#exoticPetExpert#clearCommunication#upfrontEstimates#quickAppointments#emergencyHelp#patientHandling#followUpCalls#affordableOptions#pricingConcerns#schedulingIssues#noOwnerInExamRoom#longWaits#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- If you have an exotic pet (bird, reptile or small mammal), mention the species when booking as reviewers note strong expertise with these animals.
- For urgent issues, call early—many reviewers were fit in quickly or seen on an emergency basis the same day.
- Ask for an itemized estimate and discuss options and costs up front; several reviewers appreciated price transparency while others wanted clearer quotes.
- Confirm your appointment details, late-arrival policy, and closing time beforehand to avoid the scheduling and hours mix-ups noted by some clients.
- If you prefer to be present during exams, ask about their current exam-room policy before you arrive, as a few reviewers were not allowed to accompany their pets.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Fletcher Veterinary Hospital is located at 1970 Rymal Rd E #5, Hamilton, ON L0R 1P0. The closest listed public transport stop is RYMAL at COLUMBUS, a bus stop about an 11-minute walk away. No nearby paid parking lot was found in the Google Places search; street parking is typically available in this area, but check local signage before leaving your vehicle.
Fletcher Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important because some reviews mentioned confusion around closing times or scheduling policies.
You can contact Fletcher Veterinary Hospital by phone at (905) 692-9393. Calling is the best way to confirm hours, appointment availability, species-specific care, and current clinic policies before visiting.
To book an appointment at Fletcher Veterinary Hospital, call the clinic and explain your pet's species, symptoms, and whether the issue is urgent. If you have an exotic pet such as a bird, reptile, rabbit, guinea pig, or rat, mention that when booking so the clinic can advise on appropriate care.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Fletcher Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures or surgery. If urgent or after-hours care is needed, fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should ask the clinic directly about any options they support.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Fletcher Veterinary Hospital currently accepts and whether any pet-insurance direct-claim or payment-plan options are available.
Fletcher Veterinary Hospital is described in the review summary as offering emergency and urgent care, with several pet owners reporting quick access for urgent needs or same-day appointments. Call early if your pet has an urgent issue, and confirm availability before travelling to the clinic.
Fletcher Veterinary Hospital is noted for exotic and avian medicine, reptile care for pets such as snakes, geckos, and bearded dragons, small mammal and rabbit medicine, urgent care, spay/neuter and soft-tissue surgery, and behaviour-sensitive handling for anxious pets.
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Last updated: July 28, 2026