124 reviews
1050 Paramount Dr Unit 14-16, Stoney Creek, ON L8J 1P8
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the team’s compassion, patience, and clear, no-pressure communication. Many mention thorough examinations, quick access (often same‑day) with punctual visits, and a calm, clean, well‑run clinic. Owners of exotic small mammals—rabbits, guinea pigs, hamsters, ferrets, and rats—frequently highlight knowledgeable care and good outcomes, including emergencies.
💬Common Feedback & Suggestions
Concerns focused on pricing, with multiple reports of high costs—especially for routine surgeries like neuters—and a few feeling profits were prioritised. A handful of reviewers felt exams were rushed or diagnostics/treatments missed the mark, and a couple of phone interactions came across as dismissive. Access can be tight during emergencies on busy days, and while most exotic owners were happy, a few questioned the clinic’s species‑specific expertise or advice.
🏥Clinic Specialties
- Exotic and small‑mammal medicine (rabbits, guinea pigs, hamsters, ferrets, rats)
- Soft‑tissue and spay/neuter surgery, including emergencies
- Feline chronic disease management (diabetes, kidney disease)
- Same‑day urgent care availability
- Preventive care and vaccinations
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#exoticPetExpertise#mixedExoticOpinions#sameDayAppointments#friendlyStaff#patientWithAnxiousPets#quickService#cleanFacility#emergencyCare#bookingEase#pricingConcerns#expensiveForNeuter#wouldRecommend#occasionalRudeReception
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, request a written estimate upfront—especially for surgeries like neuters—and compare with other clinics if needed.
- For urgent issues, call early and ask about same‑day openings or wait‑list cancellations; they sometimes move appointments up.
- Bring prior records and any species‑specific care notes (diet, husbandry) for exotic pets, and confirm at‑home care instructions before leaving.
- Use the appointment to ask questions—the team typically explains options clearly and won’t pressure you into treatments.
- Have a backup plan for after‑hours or if the clinic is fully booked for emergencies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Upper Ottawa Animal Hospital is located at 868 Mohawk Rd E, Hamilton, ON L8T 2R5. No subway, light-rail, or train station was found within walking distance, so driving may be the easiest option; street parking is typically available in this area, but check local signage. If you are using transit, check Google Maps or the local transit agency for the nearest bus route.
Upper Ottawa Animal Hospital asks clients to call ahead to confirm current opening hours. This is especially important for urgent care or same-day appointment needs.
You can contact Upper Ottawa Animal Hospital by phone at (905) 388-0770. Call ahead for hours, appointment availability, current fees, and service questions.
Book an appointment by calling Upper Ottawa Animal Hospital directly. Reviews mention quick access and often same-day appointments, but availability can be tight during busy urgent-care periods, so call early if your pet needs prompt attention.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as surgery or diagnostics. Urgent, emergency, or after-hours services, where available, are typically higher. Pet insurance and third-party payment-plan options may help some owners, but confirm any direct-claim or financing options with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, but call ahead to confirm what Upper Ottawa Animal Hospital currently accepts.
Upper Ottawa Animal Hospital is noted for exotic and small-mammal medicine, including care for rabbits, guinea pigs, hamsters, ferrets, and rats. The clinic summary also highlights soft-tissue and spay/neuter surgery, feline chronic disease management, preventive care, vaccinations, same-day urgent care, and emergency-related cases.
Upper Ottawa Animal Hospital is described as offering same-day urgent care availability and handling some emergency cases, but after-hours service is not confirmed in the provided information. For urgent issues, call early to ask about same-day openings or cancellations, and keep a backup emergency plan in case the clinic is fully booked or closed.
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Last updated: July 28, 2026