308 reviews
1901 Lasalle Blvd, , ON P3A 2A3
#compassionateCare#friendlyStaff#exoticPetExpertise+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, friendliness, and patience, noting how staff took time to explain diagnoses and treatment options clearly. Many highlighted swift help during emergencies and after-hours needs, minimal waiting once arrived, and gentle, low-stress handling of anxious pets (including successful nail trims). Several reviews mentioned good outcomes from surgery and prompt diagnostics like X‑rays, along with reasonable costs or willingness to work within budgets.
💬Common Feedback & Suggestions
While most feedback was very positive, a minority reported concerns about customer service and communication, including difficulty reaching the clinic by phone or issues with food/medication ordering. A few felt clinic policies were rigid or money-focused (e.g., requiring an exam before vaccines or prescription diets, or not selling prescription food to non-clients). There were isolated reports of rudeness or miscommunication and rare but serious dissatisfaction with medical judgement. Overall, these were exceptions in a largely favourable set of reviews.
🏥Clinic Specialties
- Emergency and urgent care
- Soft-tissue surgery
- End-of-life and euthanasia support
- Behaviour-sensitive handling and nail trims
- Diagnostic imaging and hospitalisation
- Telemedicine and virtual check-ups
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#clearCommunication#emergencyCare#afterHoursSupport#efficientIntake#shortWaits#anxiousPetsHandled#nailTrims#reasonablePricing#pricingConcerns#policyFrustrations#phoneCommunicationIssues#medicationAccessIssues#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- For urgent or after-hours issues, call ahead—reviewers frequently reported being fit in quickly through the on-call emergency rotation.
- If you need vaccines or prescription diets, bring your pet’s records and be prepared for an exam, as some reviewers encountered these policy requirements.
- Discuss your budget up front; several owners said the team worked within financial limits or offered reasonably priced options.
- Let staff know if your pet is anxious or reactive—the team is noted for low-stress handling and effective nail trims.
- If arranging food or medication pick-ups, confirm details and timing in advance to avoid delays or phone tag.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Lockerby Animal Hospital is located at 2178 Armstrong St, Greater Sudbury, ON P3E 5G9. The closest listed public transport stop is 2205 Louisa, a bus stop about a 2-minute walk away. No nearby paid parking lot was found in the provided search data; street parking is typically available in this area, but check local signage before leaving your vehicle.
Published opening hours were not provided for Lockerby Animal Hospital. Please call ahead to confirm the clinic’s current hours before visiting, especially for urgent or after-hours needs.
You can contact Lockerby Animal Hospital by phone at (705) 522-4555. The clinic is located at 2178 Armstrong St, Greater Sudbury, ON P3E 5G9.
To book an appointment at Lockerby Animal Hospital, call the clinic to enquire about availability and the type of visit your pet needs. If your pet needs vaccines, prescription food, medication, or urgent care, have your pet’s records ready and confirm any exam requirements when booking.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate. After-hours or emergency care typically costs more than a regular appointment. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic what payment support, if any, is available.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods Lockerby Animal Hospital currently accepts.
The provided review summary indicates that pet owners reported swift help during emergencies and after-hours needs, including being fit in quickly through an on-call emergency rotation. For urgent concerns, call ahead before travelling so the team can advise you on next steps.
Based on the provided clinic summary, Lockerby Animal Hospital is associated with emergency and urgent care, soft-tissue surgery, end-of-life and euthanasia support, behaviour-sensitive handling and nail trims, diagnostic imaging, hospitalisation, and telemedicine or virtual check-ups.
The provided review summary is largely favourable, with pet owners often praising compassionate care, friendly staff, clear explanations, gentle handling of anxious pets, short waits, emergency support, surgery outcomes, diagnostics such as X-rays, and a clean facility. Some feedback noted concerns about phone communication, food or medication ordering, clinic policies, and pricing, so it may help to confirm expectations in advance.
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Last updated: July 28, 2026