209 reviews
565 Mapleton Rd, , NB E1G 2K5
#compassionateCare#clearCommunication#quickAppointments+13
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the knowledgeable, thorough veterinarians who take time to explain diagnoses and lay out options without upselling. Many highlighted gentle handling of nervous pets, clear communication, and follow‑up calls after visits. Reviewers also noted timely appointments, same‑day accommodation in urgent cases, and reasonable turnaround with minimal waits. Long‑term clients spanning years to decades repeatedly say they wouldn’t go anywhere else and highly recommend the clinic.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few themes emerged for improvement. Some clients felt prices were high or unaffordable, and a small number perceived a sales focus or poor value when answers were unclear. There were occasional concerns about front‑desk demeanour, booking communication, and scheduling mix‑ups, including expecting a specific vet but seeing another. A handful mentioned contradictory advice between vets or not getting the outcome they hoped for.
🏥Clinic Specialties
- Preventive care and vaccinations
- Soft‑tissue surgery (spay/neuter, mass removals, amputations)
- Senior and end‑of‑life care
- Diagnostics and in‑house testing
- Dermatology and ear issues
- Exotic small mammals (rats)
🏷️Keywords
#compassionateCare#clearCommunication#optionsExplained#gentleWithPets#friendlyStaff#followUpCalls#sameDayAppointments#quickService#longTermClients#cleanFacility#fairPricing#someCostConcerns#frontDeskIssues#schedulingMixUps#notPushy#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If you prefer a specific vet, confirm this when booking and on the reminder call to avoid scheduling mix‑ups.
- For urgent issues, call early—reviewers were often offered same‑day spots or earlier openings.
- Ask for an itemized estimate before procedures; staff commonly provide detailed quotes and discuss options.
- Bring up all your concerns during the visit—the team is known for taking time to explain and answer questions.
- If your pet is anxious, mention it when you arrive; staff use gentle, low‑stress handling and treats to help.
Contact
Opening Hours
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Last updated: August 5, 2026