5.0
7 reviews
516 Pinewood Rd, , NB E1B 5J9
#knowledgeableStaff#friendlyTeam#compassionateCare+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s rapid access—often same day or within an hour—thanks to easy online booking and responsive phone support, especially during evenings, weekends, and holidays. Reviewers describe exceptionally compassionate, patient staff and vets who explain diagnoses, options, and costs clearly, and who follow up by text or phone after visits. Many pets improved quickly after treatment, including urgent surgeries and common emergencies like urinary blockages, eye injuries, toxin ingestions, and porcupine quills.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few owners noted that urgent-care fees can run higher than a regular vet visit, and one felt medications were over-prescribed or costly without additional diagnostics. Another expressed frustration about needing a paid consult to refill an existing prescription. Clear estimates and confirmation of medication, follow-up, and refill policies up front would help avoid surprises.
🏥Clinic Specialties
- Emergency and urgent care
- Feline urinary blockages and crystals
- Porcupine quill removal and wound care
- Ophthalmology and eye injuries
- Soft-tissue surgery and laceration repair
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#fastAppointments#onlineBooking#followUpTexts#transparentPricing#fairPrices#afterHoursCare#thoroughExams#professionalStaff#patientWithNervousPets#surgicalExpertise#emergencyFocused#cleanFacility#supportiveDuringEuthanasia#insuranceDirectBilling
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking or call ahead—many reviewers were seen within an hour, even after hours.
- Ask the team to outline all treatment options and costs; they’re transparent and happy to tailor a plan.
- If you suspect toxins (grapes/raisins, THC) or a urinary blockage, come immediately—these emergencies are handled frequently here.
- Bring your pet insurance details; in some cases, they were able to direct bill.
- Because urgent-care pricing can be higher than routine clinics, request estimates and clarify follow-up/refill policies at check-in.
Contact
Opening Hours
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Last updated: August 5, 2026