5.0
7 reviews
516 Pinewood Rd, , NB E1B 5J9
#knowledgeableStaff#friendlyTeam#compassionateCare+11
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the exceptionally kind, compassionate team and their fear‑free, low‑stress handling, especially for anxious or reactive pets. Many reviews highlight thorough explanations, responsive follow‑ups, and strong outcomes—from fitting people in for urgent needs to life‑saving surgery and gentle end‑of‑life care, including at‑home visits. Numerous comments also mention fair, reasonable pricing and transparent communication about care plans.
💬Common Feedback & Suggestions
A small number of reviewers raised concerns about medical judgement or medication dispensing, including feeling pressured to purchase non‑essential meds or frustration with side‑effect communication and treatment recommendations. A couple of comments mention cleanliness issues (e.g., odours or a dirty room). There were occasional operational complaints about running behind schedule, not being notified when a different vet was assigned, tight parking, and isolated customer‑service frustrations. Overall sentiment is strongly positive, with these issues appearing infrequently.
🏥Clinic Specialties
- Fear‑free and low‑stress handling
- Emergency and urgent care
- End‑of‑life and in‑home euthanasia
- Surgery including life‑saving soft‑tissue procedures
- Exotic small mammals (rabbits, guinea pigs)
- Dentistry and dental procedures
🏷️Keywords
#compassionateCare#fearFreeHandling#gentleWithAnxiousPets#clearCommunication#emergencyFriendly#reasonablePrices#followUpCare#endOfLifeSupport#exoticPetCare#surgeryCapabilities#responsiveStaff#walkInAccommodating#cleanlinessConcerns#pricingComplaints#schedulingDelays#parkingTight
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, let the team know in advance—reviewers report great results with fear‑free accommodations and, when appropriate, pre‑visit meds.
- Book early and confirm the specific veterinarian you want to see, and ask the clinic to note it on your file.
- Arrive a bit early to navigate tight parking and possible schedule delays.
- For urgent issues, call ahead or go directly—many reviewers were fit in quickly for emergencies.
- Request itemized estimates and discuss the necessity and side effects of any medications or procedures to avoid surprises.
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Opening Hours
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Last updated: August 5, 2026