Exploits Valley Animal Hosp

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion and professionalism, especially during emergencies and end‑of‑life care. Many mention gentle handling, clear updates and follow‑up calls, quick booking or being fit in on short notice, and caring support through euthanasia with timely private cremation and urns. Several reviews note strong medical outcomes, including accurate diagnoses and successful surgeries, along with friendly, welcoming staff. The clinic environment is described by some as newly renovated and beautiful.

💬Common Feedback & Suggestions

Most reviews are very positive, but a few recurring concerns were noted. Some reviewers reported difficulty reaching the front desk by phone, slow call‑backs, and occasional long waits for simple appointments. A handful objected to not being allowed to accompany their pets during exams or throughout euthanasia, and several comments flagged pricing as high. There were also isolated negative reports about surgical outcomes or perceived pressure to buy specific diets.

🏥Clinic Specialties

  • Emergency and urgent care
  • Surgical care (including exploratory procedures)
  • End‑of‑life care and private cremation
  • Preventive care and puppy vaccinations
  • Internal medicine and diagnostics (e.g., Addison’s, ear and urinary issues)

🏷️Keywords

#compassionateCare#emergencyCare#surgicalServices#endOfLifeSupport#cremationOptions#friendlyStaff#followUpCalls#quickAppointments#busyClinic#phoneCommunicationIssues#longWaits#pricingConcerns#modernFacility#ownerAccessRestrictions#knowledgeableVets#loyalClients

Overall Ratings

🐾Tips for Pet Owners

  • For euthanasia, ask ahead about staying with your pet for the entire process and confirm private cremation and urn timelines.
  • If you have an urgent case, call as early as possible—reviews note they sometimes fit pets in on very short notice, but it’s a busy clinic.
  • Before any surgery or procedure, discuss aftercare plans (including medications) and ask how updates and follow‑ups will be handled.
  • Request a written estimate and discuss costs up front, as some reviewers found pricing higher than expected.
  • If phone contact is difficult, try calling at different times and leave a detailed message to help speed up call‑backs.
📊 **Overall Ratings** - Medical Expertise: 87% satisfied - Service Attitude: 92% satisfied - Convenience: 82% satisfied - Pricing: 33% satisfied - Cleanliness: 70% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion and professionalism, especially during emergencies and end‑of‑life care. Many mention gentle handling, clear updates and follow‑up calls, quick booking or being fit in on short notice, and caring support through euthanasia with timely private cremation and urns. Several reviews note strong medical outcomes, including accurate diagnoses and successful surgeries, along with friendly, welcoming staff. The clinic environment is described by some as newly renovated and beautiful. 💬 **Common Feedback & Suggestions** Most reviews are very positive, but a few recurring concerns were noted. Some reviewers reported difficulty reaching the front desk by phone, slow call‑backs, and occasional long waits for simple appointments. A handful objected to not being allowed to accompany their pets during exams or throughout euthanasia, and several comments flagged pricing as high. There were also isolated negative reports about surgical outcomes or perceived pressure to buy specific diets. 🏥 **Clinic Specialties** - Emergency and urgent care - Surgical care (including exploratory procedures) - End‑of‑life care and private cremation - Preventive care and puppy vaccinations - Internal medicine and diagnostics (e.g., Addison’s, ear and urinary issues) 🏷️ **Tags** #compassionateCare #emergencyCare #surgicalServices #endOfLifeSupport #cremationOptions #friendlyStaff #followUpCalls #quickAppointments #busyClinic #phoneCommunicationIssues #longWaits #pricingConcerns #modernFacility #ownerAccessRestrictions #knowledgeableVets #loyalClients 🐾 **Tips for Pet Owners** - For euthanasia, ask ahead about staying with your pet for the entire process and confirm private cremation and urn timelines. - If you have an urgent case, call as early as possible—reviews note they sometimes fit pets in on very short notice, but it’s a busy clinic. - Before any surgery or procedure, discuss aftercare plans (including medications) and ask how updates and follow‑ups will be handled. - Request a written estimate and discuss costs up front, as some reviewers found pricing higher than expected. - If phone contact is difficult, try calling at different times and leave a detailed message to help speed up call‑backs.

Contact

Opening Hours

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Map

Clinic Address

26 Hardy Ave, Grand Falls-Windsor, NL A2A 2J9

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Last updated: August 5, 2026