154 reviews
26 Hardy Ave, , NL A2A 2J9
#compassionateCare#emergencyCare#surgicalServices+13
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to explain care, insurance, and next steps. Many reported excellent surgical results, especially TPLO cruciate repairs and spays (including a rabbit), with neat incisions and good follow‑up. The clinic was also appreciated for accommodating urgent visits on short notice and for very supportive end‑of‑life care, including unhurried euthanasia and help with cremation.
💬Common Feedback & Suggestions
Most reviews are strongly positive, but several owners struggled to reach the clinic by phone or reported delayed call-backs, and one said they were turned away despite an urgent concern. A few clients travel long distances to be seen, which can make follow‑ups less convenient. Pricing comments were mixed: one owner noted reasonable fees overall, while another felt medication costs were high. Rare critical feedback mentioned concerns about diagnostic communication or timing.
🏥Clinic Specialties
- Orthopaedics and TPLO cruciate repair
- Spay and neuter surgery
- Exotic small mammal surgery (rabbit spay)
- Emergency and urgent care access
- End-of-life care and cremation assistance
- Feline urinary issues and emergencies
🏷️Keywords
#compassionateCare#friendlyStaff#skilledSurgery#tploExpertise#clearExplanations#emergencyAccommodations#endOfLifeSupport#followUpCare#hardToReachByPhone#appointmentDifficulties#medicationCostsHigh#reasonablePricing#longDistanceTravel#knowledgeableVets#accommodatingTeam#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- Call ahead and be persistent if phones are busy; for urgent situations, consider going directly during open hours if safe to do so.
- If you’re travelling for surgery (e.g., TPLO), plan for multiple follow‑up visits and build travel time into your schedule.
- Ask the team to review post‑op care and insurance details—they’re noted for clear explanations and guidance.
- Request upfront estimates and discuss medication options if you’re cost‑sensitive, as some owners found drug prices high.
- For end‑of‑life needs, ask about their private room and cremation assistance so you can plan a peaceful, unhurried goodbye.
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Last updated: August 5, 2026