South Shore Veterinary Clinic

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate team and the way staff treat both pets and people with empathy, especially during difficult end‑of‑life visits in a private, comforting space. Many report skilled care and good outcomes (spay/neuter, injury care, surgery, and urgent issues), with vets described as knowledgeable and gentle. Several noted prompt, same‑day accommodation for sick or injured pets, helpful phone support, clear explanations, and good follow‑up. The clinic environment is often described as welcoming, organized, and very clean.

💬Common Feedback & Suggestions

The most common concern centres on pricing: multiple reviewers felt overcharged, cited upselling of optional vaccines/medications/insurance, or described unexpected fees. A few owners reported poor communication or customer service on some visits, and there are isolated but serious complaints about misdiagnosis or inadequate information. One reviewer noted the lack of an on‑site ultrasound at the time, and another mentioned delays receiving an urn after cremation. Overall sentiment is strongly positive, but cost transparency and clearer discussion of options were recurring suggestions.

🏥Clinic Specialties

  • Compassionate euthanasia and end‑of‑life care
  • Soft‑tissue surgery and spay/neuter
  • Urgent and same‑day appointments
  • Preventive care and vaccinations
  • In‑house diagnostics (e.g., urinalysis)
  • Cremation coordination and aftercare

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#euthanasiaSupport#sameDayAppointments#emergencyAccommodation#goodFollowUp#clearExplanations#cleanClinic#onTimeService#pricingConcerns#upsellingPressure#communicationIssues#budgetFriendlyOptions#longTermClients#inHouseDiagnostics

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemized estimate up front and discuss which vaccines or medications are optional to avoid surprise charges.
  • If you need specific imaging (e.g., ultrasound), call ahead to confirm availability or referral options.
  • Call early for sick or injured pets—reviewers often secured same‑day appointments and even Saturday slots.
  • For end‑of‑life care, request the private room and ask about cremation timelines to set expectations.
  • Bring prior medical records and prepare questions—the team is responsive by phone and in person and provides helpful follow‑up.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 91% satisfied - Convenience: 88% satisfied - Pricing: 28% satisfied - Cleanliness: 94% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate team and the way staff treat both pets and people with empathy, especially during difficult end‑of‑life visits in a private, comforting space. Many report skilled care and good outcomes (spay/neuter, injury care, surgery, and urgent issues), with vets described as knowledgeable and gentle. Several noted prompt, same‑day accommodation for sick or injured pets, helpful phone support, clear explanations, and good follow‑up. The clinic environment is often described as welcoming, organized, and very clean. 💬 **Common Feedback & Suggestions** The most common concern centres on pricing: multiple reviewers felt overcharged, cited upselling of optional vaccines/medications/insurance, or described unexpected fees. A few owners reported poor communication or customer service on some visits, and there are isolated but serious complaints about misdiagnosis or inadequate information. One reviewer noted the lack of an on‑site ultrasound at the time, and another mentioned delays receiving an urn after cremation. Overall sentiment is strongly positive, but cost transparency and clearer discussion of options were recurring suggestions. 🏥 **Clinic Specialties** - Compassionate euthanasia and end‑of‑life care - Soft‑tissue surgery and spay/neuter - Urgent and same‑day appointments - Preventive care and vaccinations - In‑house diagnostics (e.g., urinalysis) - Cremation coordination and aftercare 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #euthanasiaSupport #sameDayAppointments #emergencyAccommodation #goodFollowUp #clearExplanations #cleanClinic #onTimeService #pricingConcerns #upsellingPressure #communicationIssues #budgetFriendlyOptions #longTermClients #inHouseDiagnostics 🐾 **Tips for Pet Owners** - Ask for an itemized estimate up front and discuss which vaccines or medications are optional to avoid surprise charges. - If you need specific imaging (e.g., ultrasound), call ahead to confirm availability or referral options. - Call early for sick or injured pets—reviewers often secured same‑day appointments and even Saturday slots. - For end‑of‑life care, request the private room and ask about cremation timelines to set expectations. - Bring prior medical records and prepare questions—the team is responsive by phone and in person and provides helpful follow‑up.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(905) 476-2621
Official website
southshorevet.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

762 The Queensway S, Keswick, ON L4P 4C9

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Parking

Parking lot

702m
1217 Ravenshoe Rd, Keswick, ON L4P 3E9, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

South Shore Veterinary Clinic is located at 762 The Queensway S, Keswick, ON L4P 4C9, in Georgina. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; you can also check Google Maps or the local transit agency for the nearest bus route. A nearby parking lot is about 702 metres away, roughly a 9-minute walk.

South Shore Veterinary Clinic asks pet owners to call ahead to confirm current opening hours. Hours may vary, so it is best to check before travelling to the clinic.

You can contact South Shore Veterinary Clinic by phone at (905) 476-2621. Call to confirm hours, appointment availability, service details, and any current clinic policies before visiting.

To book an appointment at South Shore Veterinary Clinic, call the clinic directly. Reviewers mention that the team has helped with same-day appointments for sick or injured pets, so calling early is recommended if your pet needs timely care.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or treatments. For urgent or after-hours needs, fees are typically higher. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm any specific options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what South Shore Veterinary Clinic currently accepts, including whether any pet-insurance claim support or payment-plan options are available.

Yes, parking appears to be available nearby. The provided parking data lists a parking lot about 702 metres from the clinic, which is roughly a 9-minute walk, so plan a little extra time if you are walking from the car park with your pet.

Pet owner feedback is strongly positive overall, especially for the clinic's friendly and compassionate team, clean environment, skilled care, clear explanations, and support during difficult end-of-life visits. The main recurring concern is pricing, with some owners recommending that you ask for an itemized estimate and clarify optional services before treatment.

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Last updated: July 28, 2026