344 reviews
1265 Hanwell Rd, , NB E3C 1A6
#compassionateCare#friendlyStaff#thoroughExams+13
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, professional care and clear communication. Many highlight thorough exams, thoughtful explanations of options, and being included in decision‑making, with successful outcomes from routine care to surgeries and urgent visits. Reviewers also noted gentle handling of anxious pets, prompt same‑day help in emergencies, and follow‑up calls after visits. The clinic environment is repeatedly described as clean and welcoming, inspiring long‑term loyalty and strong recommendations.
💬Common Feedback & Suggestions
Most concerns centred on cost, with several reviewers calling prices high or noting unexpected charges (e.g., nail trims, multiple exam fees, vaccine totals). A few people mentioned difficulty booking routine appointments, website scheduling issues, or longer waits due to a very busy clinic. One reviewer wished for separate dog and cat waiting areas to reduce stress, and there was an isolated report of a poor experience related to behaviour medication and communication. Overall, reviews are strongly positive, with these issues raised as occasional drawbacks.
🏥Clinic Specialties
- Spay/neuter and surgical procedures
- Laser airway/stenotic nares surgery
- Chronic disease management (e.g., diabetes)
- Emergency and same‑day urgent care
- Palliative care and compassionate euthanasia
- Low‑stress handling for anxious pets
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#gentleHandling#emergencyAccommodations#followUpCalls#longTermClients#cleanFacility#surgicalExpertise#lowStressHandling#highPricesConcern#fairPricing#busyClinic#hardToBook#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book routine checkups well in advance; if your pet is unwell, call early as they often fit in same‑day urgent cases.
- Ask for a written estimate and clarify exam fees per pet to avoid surprises on add‑ons like nail trims or vaccines.
- If your pet is anxious or reactive, let the staff know—they use low‑stress techniques and can advise on waiting in the car if the lobby is busy.
- Discuss surgical options, including laser techniques for specific airway procedures, to understand recovery and outcomes.
- If you prefer species‑separated waiting areas, plan to arrive a few minutes early to request accommodations.
Contact
Opening Hours
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Last updated: August 5, 2026