484 reviews
735 Daniels Way SW, , AB T6W 4Z1
#compassionateCare#friendlyStaff#patientWithNervousPets+13
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What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic for accommodating urgent needs with same‑day appointments and even walk‑ins, and for a knowledgeable, thorough veterinarian who explains options clearly. Many highlight compassionate, gentle handling (including with reactive pets) and supportive end‑of‑life care with thoughtful follow‑up. Pricing is frequently described as fair or significantly lower than elsewhere, with transparent quotes and line‑item explanations. Several reviews also note a clean, spacious facility and even an in‑house lab.
💬Common Feedback & Suggestions
Most reviews are strongly positive, but a few raise concerns about customer service, citing a manager’s rude or accusatory tone and discomfort with how staff were spoken to. One reviewer reported a payment‑policy dispute after a dental procedure (including refusal of a payment plan and medication/script issues), and another described distressing emergency triage and communication delays with limited compassionate guidance. These outliers suggest improving consistency in client communication, transparency around payment expectations, and clearer emergency triage and counselling. Overall sentiment remains very favourable.
🏥Clinic Specialties
- Emergency and urgent care
- Dentistry and dental extractions
- Soft-tissue surgery and same-day procedures
- End-of-life care and euthanasia
- Ophthalmology and eye infection treatment
- In-house laboratory diagnostics
🏷️Keywords
#emergencyAccess#sameDayAppointments#walkInsAccommodated#compassionateCare#thoroughExplanations#gentleHandling#affordablePricing#clearCommunication#followUpCalls#cleanFacility#inHouseLab#endOfLifeSupport#reactiveDogFriendly#paymentPolicyConcerns#managementRudenessReports
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases or weekends—reviews say they often accommodate same‑day visits and walk‑ins.
- Ask for an itemized estimate; they commonly explain line items and many owners found prices lower than at other clinics.
- Clarify payment expectations in advance (e.g., deposits, payment plans, and prescription policies) to avoid surprises.
- For critical emergencies, describe symptoms on the phone and ask whether immediate stabilization is available or if transfer to an ER is recommended.
- After procedures, don’t hesitate to call with questions—owners report the team is responsive and provides reassuring follow‑up.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Have you ever been seen here successfully without a reservation?
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Nearby Veterinary Clinics
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Last updated: August 4, 2026