380 reviews
8606 99 St NW, , AB T6E 3T8
#compassionateCare#knowledgeableVets#thoroughExams+12
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What owners say
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and clear communication, noting how staff take time to explain diagnoses, treatments, and aftercare in plain language. Many described excellent outcomes for emergencies, surgeries, and routine care, with frequent follow‑up calls and emails that showed genuine concern. Reviewers also highlighted fast access—often same day, weekends, or even staying late—as well as reasonable, competitive pricing and willingness to work within budgets.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few recurring concerns. A small number of clients reported long waits—especially for walk‑ins without appointments—and one cited a 40‑minute delay past the scheduled time. A handful mentioned pricing surprises or vague cost communication, urging clearer estimates up front, and there were isolated reports of rough handling or negative experiences with specific staff. Overall sentiment is very favourable, with these issues appearing infrequently.
🏥Clinic Specialties
- Emergency and urgent care
- Dentistry and dental extractions
- Soft-tissue surgery and wound care
- Dermatology and ear/skin care
- Preventive care and vaccinations
- Ultrasound and in-house diagnostics
🏷️Keywords
#compassionateCare#friendlyStaff#patientWithNervousPets#thoroughExplanations#clearCommunication#responsiveFollowUps#emergencyAvailability#weekendHours#sameDayAppointments#budgetFriendlyOptions#pricingTransparencyIssues#longWaitsForWalkIns#cleanComfortableClinic#highlyRecommended#skilledSurgery#dentalCare
Overall Ratings
🐾Tips for Pet Owners
- Book an appointment in advance—walk-ins were seen, but a few reviewers reported very long waits without one.
- Ask for a detailed written estimate and clarify optional tests (e.g., cultures) and their costs to avoid billing surprises.
- Let the team know your budget up front; multiple reviewers said staff worked within financial limits and suggested cost‑effective plans.
- If your pet is anxious or difficult to handle, mention it when booking—the staff are patient and can accommodate to keep pets calm.
- Call ahead for urgent issues or weekend needs; reviewers often got same‑day slots and, in some cases, the team stayed late to help.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heritage Valley Animal Hospital is located at 735 Daniels Way SW, Edmonton, AB T6W 4Z1. No verified public transit stop data was provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking availability is not confirmed, so call the clinic or check local signage before your visit.
Heritage Valley Animal Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially for same-day, weekend, urgent, or walk-in needs.
The provided data does not list a phone number for Heritage Valley Animal Hospital. You can visit the clinic website at http://heritagevalleyvet.ca/ for current contact details.
Book an appointment by contacting Heritage Valley Animal Hospital directly through its website or current contact details. Reviews suggest booking ahead is a good idea because walk-ins may face longer waits, especially during busy or urgent-care periods.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that urgent or after-hours care is typically more expensive. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not confirm this clinic's specific payment methods. Call ahead to confirm accepted payment options, pet-insurance claim support, or third-party payment-plan availability.
Heritage Valley Animal Hospital is associated with emergency and urgent care in the provided review summary, and reviewers mentioned same-day access, weekend needs, and staff staying late in some cases. Call ahead before arriving with an emergency so the team can confirm availability and next steps.
Heritage Valley Animal Hospital is very highly reviewed, with a 4.9 out of 5.0 rating from 484 reviews. Pet owners often praise the team's compassion, clear explanations, follow-up communication, clean clinic environment, emergency support, surgery and dental care, while occasional concerns mention wait times and the need for clearer upfront estimates.
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Nearby Veterinary Clinics
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Last updated: August 4, 2026