4.1
1,607 reviews
5620 99 St NW, , AB T6E 1V2
#compassionateCare#skilledSurgeons#clearCommunication+13
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain findings and options clearly without rushing. Many highlighted gentle, low‑stress handling that works especially well for anxious dogs and timid cats, along with thoughtful follow‑ups. Reviewers also appreciated thorough diagnostics, itemized estimates, and how the clinic often fits pets in quickly for urgent needs and provides respectful end‑of‑life support.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a handful of concerns. A few clients mentioned brusque or judgmental interactions (often around pet weight), and some frustration about pricing or unexpected fees. There were isolated complaints about prescription communication (including a back‑ordered drop) and about policies around refills requiring rechecks, as well as one account of limited help with a stray animal outside regular care. These were exceptions rather than trends in the feedback.
🏥Clinic Specialties
- Exotic small mammal care (e.g., hedgehogs, rabbits)
- Low‑stress handling for anxious pets
- Diagnostics and imaging with results review
- Surgery and postoperative care
- End‑of‑life and cremation support
- Nutrition counselling
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#anxiousPets#exoticPetCare#clearExplanations#costTransparency#emergencyAccommodations#endOfLifeSupport#thoroughDiagnostics#friendlyFrontDesk#cleanFacility#longTermClients#followUpCalls
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know and bring favourite treats—they use low‑stress techniques and go at your pet’s pace.
- Ask for an itemized estimate and discuss alternatives; reviewers report clear pricing and options.
- Call ahead for urgent issues or cremation arrangements—the clinic often accommodates same‑day needs.
- If you prefer a particular veterinarian, request them when booking to match bedside style and continuity of care.
- For medication refills or recurring issues, be prepared that a recheck may be required; bring prior records or photos to help the vet assess quickly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hermitage Veterinary Hospital is located at 5050 130 Ave NW, Edmonton, AB T5A 5A9. No verified nearby transit station data was provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Hermitage Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent concerns.
You can contact Hermitage Veterinary Hospital through its website at http://www.hermitagevet.com/. No phone number was provided in the source data.
To book an appointment at Hermitage Veterinary Hospital, use the clinic website or call to enquire about availability. If your pet is anxious, needs a preferred veterinarian, or has an urgent issue, mention that when booking.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as Alberta Health Care does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, diagnostics, surgery, or ongoing treatment; after-hours or emergency care at any clinic is typically more expensive. Pet insurance and third-party payment-plan options may be worth asking about in general, but confirm directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm Hermitage Veterinary Hospital's specific payment options. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options.
Hermitage Veterinary Hospital is noted for exotic small mammal care, including pets such as hedgehogs and rabbits, as well as low-stress handling for anxious pets, diagnostics and imaging with results review, surgery and postoperative care, end-of-life and cremation support, and nutrition counselling.
Hermitage Veterinary Hospital is rated 4.5 out of 5.0 from 962 reviews. Pet owners frequently praise the compassionate team, clear explanations, gentle handling for anxious dogs and timid cats, thorough diagnostics, itemized estimates, follow-up care, and respectful end-of-life support, while a smaller number of reviews mention concerns about pricing, communication, or refill policies.
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Last updated: August 4, 2026