Edmonton West Animal Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 9/8

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers consistently praised the clinic’s compassionate, professional team and the way staff follow up after visits to check on pets. Many noted clear explanations, transparent estimates in many cases, and fair pricing, along with quick access to appointments thanks to extended hours and same‑day availability. Several owners highlighted successful outcomes for surgeries (including TPLO, emergency procedures, and dentals) and attentive care for seniors and anxious pets.

💬Common Feedback & Suggestions

A minority of reviews reported inconsistent experiences between veterinarians, including a few cases of rough or rushed handling and limited communication during significant diagnoses. Some owners encountered administrative or communication slip‑ups (e.g., delayed/incorrect medication dispensing, missing take‑home meds, or test results not being shared promptly) and occasional price surprises on procedure quotes or higher in‑clinic prescription costs/fees. Emergency capacity and late‑evening availability were not always as advertised, with a few critical cases feeling under‑triaged. While most feedback was positive, there were a small number of serious concerns about misdiagnosis or inadequate urgent care.

🏥Clinic Specialties

  • TPLO and orthopaedic surgery
  • Spay/neuter and reproductive surgery
  • Emergency and urgent care including pyometra and foreign‑body surgery
  • Dentistry and dental cleanings
  • Diagnostic imaging (x‑rays and ultrasound)

🏷️Keywords

#compassionateCare#friendlyFrontDesk#clearCommunication#followUpCalls#knowledgeableVets#surgicalExpertise#tploSurgery#fairTransparentPricing#sameDayAppointments#longHours#emergencyAccessMixed#inconsistentExperiences#pricingSurprises#prescriptionCostConcerns#recordTransferIssues

Overall Ratings

🐾Tips for Pet Owners

  • For after‑hours or urgent needs, call ahead to confirm a veterinarian is on‑site and that they can accept emergencies at that time.
  • When getting quotes for procedures (e.g., spay/neuter or dentals), request a full written estimate that includes optional add‑ons, medications, and lab fees to avoid surprises.
  • If your pet is anxious or you prefer continuity, request a specific veterinarian and discuss handling needs before the exam.
  • If prescriptions are needed, ask about having a written script to fill at a human pharmacy to save money and clarify any fax fees in advance.
  • Before leaving, double‑check that all prescribed take‑home medications and test results/referrals are provided and, if applicable, verify they’ve been received by your regular vet.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 90% satisfied - Convenience: 84% satisfied - Pricing: 78% satisfied - Cleanliness: 90% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Reviewers consistently praised the clinic’s compassionate, professional team and the way staff follow up after visits to check on pets. Many noted clear explanations, transparent estimates in many cases, and fair pricing, along with quick access to appointments thanks to extended hours and same‑day availability. Several owners highlighted successful outcomes for surgeries (including TPLO, emergency procedures, and dentals) and attentive care for seniors and anxious pets. 💬 **Common Feedback & Suggestions** A minority of reviews reported inconsistent experiences between veterinarians, including a few cases of rough or rushed handling and limited communication during significant diagnoses. Some owners encountered administrative or communication slip‑ups (e.g., delayed/incorrect medication dispensing, missing take‑home meds, or test results not being shared promptly) and occasional price surprises on procedure quotes or higher in‑clinic prescription costs/fees. Emergency capacity and late‑evening availability were not always as advertised, with a few critical cases feeling under‑triaged. While most feedback was positive, there were a small number of serious concerns about misdiagnosis or inadequate urgent care. 🏥 **Clinic Specialties** - TPLO and orthopaedic surgery - Spay/neuter and reproductive surgery - Emergency and urgent care including pyometra and foreign‑body surgery - Dentistry and dental cleanings - Diagnostic imaging (x‑rays and ultrasound) 🏷️ **Tags** #compassionateCare #friendlyFrontDesk #clearCommunication #followUpCalls #knowledgeableVets #surgicalExpertise #tploSurgery #fairTransparentPricing #sameDayAppointments #longHours #emergencyAccessMixed #inconsistentExperiences #pricingSurprises #prescriptionCostConcerns #recordTransferIssues 🐾 **Tips for Pet Owners** - For after‑hours or urgent needs, call ahead to confirm a veterinarian is on‑site and that they can accept emergencies at that time. - When getting quotes for procedures (e.g., spay/neuter or dentals), request a full written estimate that includes optional add‑ons, medications, and lab fees to avoid surprises. - If your pet is anxious or you prefer continuity, request a specific veterinarian and discuss handling needs before the exam. - If prescriptions are needed, ask about having a written script to fill at a human pharmacy to save money and clarify any fax fees in advance. - Before leaving, double‑check that all prescribed take‑home medications and test results/referrals are provided and, if applicable, verify they’ve been received by your regular vet.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
vetinedmonton.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

9962 170 St NW, Edmonton, AB T5P 3X4

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Edmonton West Animal Hospital is located at 9962 170 St NW, Edmonton, AB T5P 3X4. Transit details were not provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking is not confirmed, so call the clinic or check local signage before your visit.

Edmonton West Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm today's hours, especially if you need urgent or after-hours care.

You can contact Edmonton West Animal Hospital through its website at https://www.vetinedmonton.com/. A phone number was not included in the provided clinic data.

To book an appointment at Edmonton West Animal Hospital, use the clinic's website or call to enquire about availability. Reviews mention same-day appointments and extended hours, but urgent and late-evening availability should be confirmed before you go.

Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dentistry, ask for an itemized written estimate; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Edmonton West Animal Hospital. Call ahead to confirm accepted methods, direct insurance claim support, or third-party payment-plan availability.

Edmonton West Animal Hospital is described as offering emergency and urgent care, including pyometra and foreign-body surgery. Pet owners should call ahead to confirm that a veterinarian is on-site and that the clinic can accept emergencies at that time, because reviews noted mixed experiences with emergency capacity and late-evening availability.

Edmonton West Animal Hospital has a 4.6 out of 5 rating from 2,312 reviews. Reviewers often praise the compassionate team, follow-up calls, clear explanations, surgical outcomes, and access to appointments, while some mention inconsistent communication, administrative slip-ups, pricing surprises, and concerns around urgent-care triage.

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Nearby Veterinary Clinics

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Last updated: August 4, 2026