227 reviews
21310 98 Ave NW, , AB T5T 5X8
#compassionateCare#friendlyStaff#thoroughExplanations+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the kind, compassionate team and knowledgeable, thorough veterinarians. Many noted clear explanations, attentive follow-ups, and gentle handling of nervous rescues and seniors. Owners highlighted safe anaesthesia and successful procedures (from difficult spays to tumour removal), responsive same‑day help in urgent situations, and pricing that often felt fair or lower than at other clinics.
💬Common Feedback & Suggestions
While the majority of comments are positive, some reviewers reported concerns. A number cited high or inconsistent prices, including bills higher than quoted or medication markups, and policies requiring exams for each pet before dispensing parasite treatments. A few mentioned delays or dismissive communication around diagnostics, plus access inconveniences such as no public restroom and trouble obtaining records at closing time; one review also alleged a flea issue in the facility. There were isolated reports of rough handling or negative front‑desk interactions.
🏥Clinic Specialties
- Surgery and anaesthesia management (spays, tumour removal)
- End-of-life and euthanasia support
- Exotic small mammals (e.g., guinea pigs)
- Aquatic/fish medicine
- Same-day and urgent care
- Senior pet care
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#clearCommunication#gentleHandling#anxiousPetsHandling#endOfLifeSupport#urgentAppointments#fairPricing#mixedPricing#friendlyStaff#longTermClients#residentCats#cleanlinessConcerns#policyFrustrations#priceDiscrepancies
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early to ask about same-day availability; they often accommodate, but it’s not guaranteed.
- Request a written estimate and confirm costs at pickup, including medication pricing, to avoid surprises.
- If treating contagious conditions like ear mites, plan to bring all pets for exams, as the clinic may require individual assessments before dispensing meds.
- There is no public restroom reported by reviewers, so plan ahead before your appointment.
- If you’ll need records (e.g., vaccination proof), request them in advance during business hours to avoid delays at closing time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Northgate Veterinary Hospital is located at 12429 97 St NW, Edmonton, AB T5G 1Z6. Transit station data was not provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage before your visit.
Northgate Veterinary Hospital's opening hours were not provided, so please call ahead to confirm before visiting. This is especially important for urgent concerns or same-day appointment requests.
A phone number was not provided in the source data. You can visit the clinic website at http://www.northgatevethospital.com/ for current contact details.
To book an appointment at Northgate Veterinary Hospital, use the contact options listed on the clinic's website or call to enquire. For urgent issues, reviewers suggest contacting the clinic early to ask about same-day availability, as it may be possible but is not guaranteed.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate in advance; pet insurance and third-party payment-plan options may exist in general, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not provided for Northgate Veterinary Hospital. Call ahead to confirm accepted payments, insurance claim options, or any third-party payment-plan support.
Northgate Veterinary Hospital is associated with surgery and anaesthesia management, spays, tumour removal, end-of-life and euthanasia support, exotic small mammals such as guinea pigs, aquatic or fish medicine, same-day urgent care, and senior pet care. Availability can vary, so call to enquire before booking for a specific service.
Northgate Veterinary Hospital has a 4.5 out of 5 rating from 183 reviews. Pet owners often praise the compassionate team, knowledgeable veterinarians, clear explanations, gentle handling, follow-ups, and help with urgent cases, while some reviews mention concerns about pricing consistency, communication, access to records, and facility issues.
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Last updated: August 4, 2026