124 reviews
15387 Castle Downs Rd NW, , AB T5X 6C3
#compassionateCare#thoroughExplanations#emergencyAvailability+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain options clearly and answer questions. Many noted excellent handling of anxious or reactive pets using fear‑free techniques, smooth surgeries (with updates and recovery photos), and strong follow‑up by phone or text. Reviewers also appreciated same‑day accommodations in urgent situations and a clean, welcoming facility.
💬Common Feedback & Suggestions
Most concerns centred on cost: several reviewers found prices high, felt pressure toward medications or sedation, or perceived upselling, though others cited transparent quotes and only necessary care. A few mentioned communication or service hiccups, such as a long wait, a cold interaction during euthanasia, or mistakes with memorial keepsake labelling. One reviewer disliked the clinic’s client‑only policy for prescription food. Overall, feedback was very positive with these issues raised by a minority.
🏥Clinic Specialties
- Fear‑free and anxiety‑aware handling
- End‑of‑life and euthanasia support
- Dentistry and dental extractions
- Spay/neuter and soft‑tissue surgery
- Chronic illness management (EPI, allergies, asthma)
- Behaviour‑sensitive care for reactive dogs
🏷️Keywords
#compassionateCare#fearFreeApproach#friendlyFrontDesk#patientStaff#thoroughExplanations#clearCommunication#reactiveDogHandling#emergencyAccommodations#followUpCalls#photoUpdates#cleanFacility#priceTransparency#highPrices#perceivedUpselling#longWaits#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, ask about their fear‑free options and whether pre‑visit medications or specific handling strategies would help.
- Request a written estimate and discuss what’s essential versus optional to manage costs; don’t hesitate to ask about alternatives.
- For procedures or surgery, confirm how the team will update you (calls, texts, photos) and when to expect check‑ins afterward.
- Call ahead for urgent concerns—reviewers were often accommodated the same day.
- For cremation or memorial items, double‑check inscriptions and details at drop‑off to avoid errors; if you have Trupanion, ask about direct billing.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brintnell Veterinary Hospital is located at 16635 50 St NW, Edmonton, AB T5Y 0S4. No transit station data was provided for this clinic, so check Google Maps or Edmonton Transit Service for current bus options; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Brintnell Veterinary Hospital’s opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting.
The source data does not list a phone number for Brintnell Veterinary Hospital. You can visit the clinic website at https://www.brintnellvet.com/ for current contact details.
To book an appointment at Brintnell Veterinary Hospital, use the clinic’s website or call to enquire about availability. Reviewers noted that the clinic has accommodated some urgent same-day concerns, but availability should be confirmed directly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call Brintnell Veterinary Hospital for a current quote, and for procedures or surgery, ask for an itemized written estimate; pet insurance and third-party payment-plan options may exist generally, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Brintnell Veterinary Hospital currently accepts.
Brintnell Veterinary Hospital is noted for fear-free and anxiety-aware handling, end-of-life and euthanasia support, dentistry and dental extractions, spay/neuter and soft-tissue surgery, chronic illness management, and behaviour-sensitive care for reactive dogs.
Brintnell Veterinary Hospital is rated 4.7 out of 5.0 from 314 reviews. Pet owners frequently praise the compassionate team, clear explanations, anxious-pet handling, surgery updates, follow-up communication, and clean facility, while a minority of reviews raise concerns about cost, perceived upselling, waits, and occasional communication issues.
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Last updated: August 4, 2026