Duncan Animal Hospital Ltd

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, compassionate veterinarians and friendly support staff, noting gentle handling and clear, thorough explanations. Many mentioned knowledgeable care across life stages, including seniors, as well as help on short notice for urgent issues. Several reviews highlighted accurate diagnoses and effective treatments, plus fair or clearly itemized billing.

💬Common Feedback & Suggestions

A minority of reviewers reported difficulty reaching the clinic by phone and challenges with appointment availability or front-desk efficiency, including missed reminders or schedule changes. A few felt pressured by upselling or cited pricing concerns during sensitive visits, and there were occasional miscommunications about medication instructions. Experiences with urgent care for non‑clients were mixed—some were accommodated promptly, while others were turned away—so expectations should be managed.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Small‑mammal care (rats and guinea pigs)
  • Puppy and kitten preventive care and vaccinations
  • Urgent and same‑day appointments when possible
  • Senior pet care and chronic condition management
  • Soft‑tissue surgery and wound care (spays, stitches)

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#detailedExplanations#shortNoticeAppointments#seniorPetCare#dentalCare#exoticSmallMammals#pricingConcerns#upsellingConcerns#hardToReachByPhone#appointmentIssues#frontDeskIssues#highlyRecommended#loyalClients

Overall Ratings

🐾Tips for Pet Owners

  • Book well in advance and confirm your appointment time, as a few reviewers noted reminder and scheduling issues.
  • If your pet needs sedation, ask which days sedation is available so you can plan accordingly.
  • Request a written estimate and an itemized bill, and clarify any optional add‑ons before consenting to treatment.
  • Ask for written medication instructions at checkout to avoid dosing errors or confusion at home.
  • For urgent issues—especially if you are not a current client—call early, explain the situation, and ask if they can accommodate you or recommend alternatives.
📊 **Overall Ratings** - Medical Expertise: 86% satisfied - Service Attitude: 83% satisfied - Convenience: 62% satisfied - Pricing: 67% satisfied - Cleanliness: 94% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, compassionate veterinarians and friendly support staff, noting gentle handling and clear, thorough explanations. Many mentioned knowledgeable care across life stages, including seniors, as well as help on short notice for urgent issues. Several reviews highlighted accurate diagnoses and effective treatments, plus fair or clearly itemized billing. 💬 **Common Feedback & Suggestions** A minority of reviewers reported difficulty reaching the clinic by phone and challenges with appointment availability or front-desk efficiency, including missed reminders or schedule changes. A few felt pressured by upselling or cited pricing concerns during sensitive visits, and there were occasional miscommunications about medication instructions. Experiences with urgent care for non‑clients were mixed—some were accommodated promptly, while others were turned away—so expectations should be managed. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Small‑mammal care (rats and guinea pigs) - Puppy and kitten preventive care and vaccinations - Urgent and same‑day appointments when possible - Senior pet care and chronic condition management - Soft‑tissue surgery and wound care (spays, stitches) 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #clearCommunication #detailedExplanations #shortNoticeAppointments #seniorPetCare #dentalCare #exoticSmallMammals #pricingConcerns #upsellingConcerns #hardToReachByPhone #appointmentIssues #frontDeskIssues #highlyRecommended #loyalClients 🐾 **Tips for Pet Owners** - Book well in advance and confirm your appointment time, as a few reviewers noted reminder and scheduling issues. - If your pet needs sedation, ask which days sedation is available so you can plan accordingly. - Request a written estimate and an itemized bill, and clarify any optional add‑ons before consenting to treatment. - Ask for written medication instructions at checkout to avoid dosing errors or confusion at home. - For urgent issues—especially if you are not a current client—call early, explain the situation, and ask if they can accommodate you or recommend alternatives.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

951 Canada Ave, Duncan, BC V9L 1V2

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Parking

Ignition Motorsports

690m
277 Government St, Duncan, BC V9L 1A7, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Duncan Animal Hospital Ltd is located at 951 Canada Ave, Duncan, BC V9L 1V2. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, a nearby parking option listed is Ignition Motorsports, about a 9-minute walk away.

Duncan Animal Hospital Ltd's current opening hours were not provided, so please call ahead to confirm before visiting. This is especially important if you need urgent or same-day care.

The source data did not provide a phone number for Duncan Animal Hospital Ltd. You can visit the clinic website at https://www.duncananimalhospital.com/ for current contact details.

To book an appointment at Duncan Animal Hospital Ltd, use the clinic's website or current contact details to enquire about availability. Pet owners may want to book well in advance and confirm the appointment time, as some reviews mentioned scheduling or reminder issues.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures ask for an itemized written estimate; pet insurance and third-party payment-plan options may be worth asking about in general.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment methods were not confirmed in the provided data. Call ahead to confirm accepted payments, pet-insurance claim support, or any third-party payment-plan options.

Duncan Animal Hospital Ltd is noted for dentistry and dental extractions, small-mammal care for rats and guinea pigs, puppy and kitten preventive care and vaccinations, senior pet care, chronic condition management, soft-tissue surgery, wound care, spays, stitches, and urgent or same-day appointments when possible.

Duncan Animal Hospital Ltd has a 4.4 out of 5 rating from 187 reviews. Pet owners often praise the compassionate veterinarians, friendly staff, gentle handling, clear explanations, cleanliness, and knowledgeable care, while some reviews mention phone access, appointment availability, pricing concerns, and front-desk communication as areas to confirm in advance.

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Nearby Veterinary Clinics

Source: Google Maps
Last updated: July 28, 2026