All Paws Veterinary Clinic

What owners report about visiting

2 community reports|1/5 details added|Updated 8/16

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, friendly team and their clear communication, including thoughtful follow-up after surgery. Many highlighted prompt help in emergencies and after-hours situations, gentle handling of nervous pets, and strong clinical results ranging from successful surgeries to effective acupuncture and cancer care. Reviewers also noted fair pricing and an ethical, no-upsell approach, along with convenient touches like reminders, easy parking and a pleasant facility.

💬Common Feedback & Suggestions

The most common concern was access: multiple reviewers said the clinic was not accepting new clients and some reported being turned away, even for emergencies or after a booking had been confirmed. A few were frustrated by policies refusing service if they had seen another vet, or for routine needs like vaccines or spay/neuter for non-clients. One owner said paw prints weren’t offered after end-of-life care, and another recounted difficulty getting medication for a sick chicken. Overall sentiment is strongly positive, but appointment availability and clearer expectations for non-clients were recurring pain points.

🏥Clinic Specialties

  • Emergency and after-hours care
  • Acupuncture for mobility issues
  • Rabbit and small-animal care
  • Soft-tissue surgery and spay/neuter
  • Oncology and palliative cancer care
  • Equine and large-animal services

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#emergencyResponsiveness#afterHoursSupport#gentleHandling#fairPricing#noUpselling#followUpCalls#exoticPetCare#rabbitCare#acupunctureServices#equineCare#easyParking#newClientRestrictions

Overall Ratings

🐾Tips for Pet Owners

  • If you’re a new client or travelling through, call ahead and reconfirm on the day of your visit—several reviewers noted strict new-client limits and one reported a confirmed booking later declined.
  • For emergencies outside regular hours, use the after-hours line; reviewers reported quick responses, but ask whether non-clients can be seen before you drive in.
  • If you want memorial items (like paw prints) after end-of-life care, request them clearly in advance to avoid disappointment.
  • Owners of rabbits, birds or other exotics should confirm species-specific support and medication availability before arriving.
  • Parking is easy; allow a few extra minutes to follow any text-in or curbside check-in instructions that may be in place.
📊 **Overall Ratings** - Medical Expertise: 100% satisfied - Service Attitude: 86% satisfied - Convenience: 69% satisfied - Pricing: 100% satisfied - Cleanliness: 100% satisfied - Recommendability: 82% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, friendly team and their clear communication, including thoughtful follow-up after surgery. Many highlighted prompt help in emergencies and after-hours situations, gentle handling of nervous pets, and strong clinical results ranging from successful surgeries to effective acupuncture and cancer care. Reviewers also noted fair pricing and an ethical, no-upsell approach, along with convenient touches like reminders, easy parking and a pleasant facility. 💬 **Common Feedback & Suggestions** The most common concern was access: multiple reviewers said the clinic was not accepting new clients and some reported being turned away, even for emergencies or after a booking had been confirmed. A few were frustrated by policies refusing service if they had seen another vet, or for routine needs like vaccines or spay/neuter for non-clients. One owner said paw prints weren’t offered after end-of-life care, and another recounted difficulty getting medication for a sick chicken. Overall sentiment is strongly positive, but appointment availability and clearer expectations for non-clients were recurring pain points. 🏥 **Clinic Specialties** - Emergency and after-hours care - Acupuncture for mobility issues - Rabbit and small-animal care - Soft-tissue surgery and spay/neuter - Oncology and palliative cancer care - Equine and large-animal services 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #emergencyResponsiveness #afterHoursSupport #gentleHandling #fairPricing #noUpselling #followUpCalls #exoticPetCare #rabbitCare #acupunctureServices #equineCare #easyParking #newClientRestrictions 🐾 **Tips for Pet Owners** - If you’re a new client or travelling through, call ahead and reconfirm on the day of your visit—several reviewers noted strict new-client limits and one reported a confirmed booking later declined. - For emergencies outside regular hours, use the after-hours line; reviewers reported quick responses, but ask whether non-clients can be seen before you drive in. - If you want memorial items (like paw prints) after end-of-life care, request them clearly in advance to avoid disappointment. - Owners of rabbits, birds or other exotics should confirm species-specific support and medication availability before arriving. - Parking is easy; allow a few extra minutes to follow any text-in or curbside check-in instructions that may be in place.

Contact

Opening Hours

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Map

Clinic Address

9 Metropolit Ln, Whitehorse, YT Y1A 0J1

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Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

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Last updated: August 5, 2026