168 reviews
1380 Cliffe Ave, , BC V9N 2K4
#compassionateCare#friendlyStaff#clearCommunication+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient-centred care, especially around end-of-life support, and the way vets and techs take time to explain options. Many describe being accommodated on short notice for urgent issues and emergencies, with gentle handling of seniors, anxious pets, and large breeds. The facility is repeatedly described as clean, modern, and comfortable, and several clients say they travel long distances because of the quality of care.
💬Common Feedback & Suggestions
Reviews are largely positive, but some owners raised concerns about costs, citing pricey exams, emergency fees, and recent fee increases. A number of comments also mention booking delays, long waits, or being turned away during busy triage periods, along with occasional communication gaps after procedures. There are isolated reports of misdiagnosis or inconsistent continuity of care, though these are outnumbered by positive outcomes.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Emergency and urgent care access
- Surgery and wound repair
- Rehabilitation and physiotherapy
- Senior pet care and chronic disease management
- Gentle handling for anxious or hard-to-handle pets
🏷️Keywords
#compassionateCare#euthanasiaSupport#friendlyStaff#accommodatingScheduling#emergencyCare#knowledgeableVets#gentleWithAnxiousPets#cleanModernFacility#longTermLoyalty#worthTheDrive#highPricingConcerns#communicationGaps#bookingDelays#surgicalExpertise#rehabPhysiotherapy#seniorPetCare
Overall Ratings
🐾Tips for Pet Owners
- Call early, describe the urgency, and ask about triage availability; the clinic can get busy and emergencies may be prioritized.
- Request a written estimate up front and clarify after-hours or emergency fees; ask about payment options if needed.
- If you prefer continuity with a specific veterinarian, book well in advance.
- Plan a little extra time for visits in case of delays, and confirm timing before you arrive.
- Let staff know if your pet is anxious, senior, or hard to handle so they can tailor a gentle approach.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Van Isle Veterinary Hospital is located at 1111 Braidwood Rd, Courtenay, BC V9N 3S1. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage before you arrive.
Van Isle Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially because urgent cases and emergencies may affect timing.
No phone number was provided in the source data for Van Isle Veterinary Hospital. You can use the clinic website at https://www.vanislevet.com/ to look for current contact details.
To book an appointment at Van Isle Veterinary Hospital, use the clinic's website or call to enquire about availability. Reviews mention the clinic can be busy, so book ahead when possible and describe your pet's urgency clearly if the issue may need triage.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and confirm any urgent or after-hours fees, which are typically higher; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Payment methods were not listed in the source data. Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm accepted methods, pet-insurance claim options, or payment-plan availability.
Van Isle Veterinary Hospital is described in the source data as offering emergency and urgent care access, and reviews mention short-notice accommodation for urgent issues. Call ahead, describe your pet's symptoms clearly, and ask whether triage or after-hours care is available at that time.
Van Isle Veterinary Hospital's listed specialties include end-of-life and euthanasia support, emergency and urgent care access, surgery and wound repair, rehabilitation and physiotherapy, senior pet care, chronic disease management, and gentle handling for anxious or hard-to-handle pets.
Van Isle Veterinary Hospital is rated 4.7 out of 5.0 from 502 reviews. Pet owners often praise the compassionate care, clear explanations, clean modern facility, urgent-care accommodation, and support for senior or anxious pets, while some reviews raise concerns about pricing, booking delays, wait times, and occasional communication gaps.
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Last updated: July 28, 2026