350 reviews
658 Clarke Rd, , BC V3J 4H6
#compassionateCare#clearCommunication#patientVets+13
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, empathy, and clear communication, noting vets and techs who take time to explain options and follow up after treatments. Many highlighted low‑stress handling for anxious pets, a separate cat entrance/area, and a clean, modern facility. Reviewers also appreciated timely help in urgent situations and compassionate end‑of‑life care.
💬Common Feedback & Suggestions
While most comments were positive, a recurring concern was cost: some owners reported higher‑than‑expected bills, comprehensive exam fees tied to vaccines, or feeling pricing wasn’t explained upfront. A few mentioned a new‑patient booking deposit and waits of up to a few weeks, plus occasional delays or appointment/scheduling miscommunications. There were isolated reports of brusque front‑desk interactions or a perception of upselling, though these were in the minority compared with the overall tone.
🏥Clinic Specialties
- Low‑stress feline care with separate cat entrance/area
- Dentistry and dental cleanings
- Small mammal care (rabbits and guinea pigs)
- Soft‑tissue surgery (spay/neuter, mass removal)
- Emergency and end‑of‑life care
- In‑house diagnostics and same‑day testing
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#gentleWithAnxiousPets#catFriendly#cleanModernClinic#responsiveTeam#emergencyAccommodations#followUpCalls#fairPricing#highCosts#bookingDeposit#longWaits#convenientLocation#endOfLifeSupport#exoticSmallMammalsCare
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and clarify whether a comprehensive exam fee applies with vaccinations or routine visits to avoid bill surprises.
- If you’re a new patient or on a budget, confirm the booking deposit policy and schedule ahead, as waits of a few weeks were noted.
- For cats, use the cat‑only entrance/area to help reduce stress during visits.
- Let staff know if your pet is anxious or reactive—they offer low‑stress handling, visual barriers, and accommodations that reviewers found helpful.
- If your small mammal needs surgery, try to avoid booking just before weekends/holidays and confirm after‑hours support options.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Dominion Park Parking Lot
567m2310 Ranger Ln, Port Coquitlam, BC V3B 0K3, Canada
Costco Parking Lot
685mUnnamed Road, Port Coquitlam, BC V3B 7Z1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Riverwood Veterinary Clinic is located at 855 Village Dr #130, Port Coquitlam, BC V3B 0L4. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, nearby parking options include Dominion Park Parking Lot, about a 7-minute walk away, and Costco Parking Lot, about a 9-minute walk away.
Riverwood Veterinary Clinic's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially for urgent care or same-day needs.
A phone number was not provided in the source data for Riverwood Veterinary Clinic. You can visit the clinic's website at http://www.coolvet.com/ for current contact details.
You can book an appointment by contacting Riverwood Veterinary Clinic through its website or by calling to enquire. Review feedback mentioned a possible new-patient booking deposit and waits of up to a few weeks, so ask about availability, deposit policies, and what records to bring.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask whether exam fees apply with vaccines or routine visits, and request an itemized written estimate for procedures; emergency or after-hours care, if needed, is typically more expensive. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may support pet-insurance direct claims or third-party payment plans, but call ahead to confirm Riverwood Veterinary Clinic's current payment options.
Riverwood Veterinary Clinic is noted for low-stress feline care with a separate cat entrance or area, dentistry and dental cleanings, care for rabbits and guinea pigs, soft-tissue surgery such as spay/neuter and mass removal, emergency and end-of-life care, and in-house diagnostics with same-day testing.
Riverwood Veterinary Clinic is rated 4.7 out of 5.0 from 351 reviews. Pet owners often praise the team's kindness, clear communication, gentle handling of anxious pets, clean modern facility, follow-up after treatment, and compassionate end-of-life support, while some reviews mention cost concerns, booking deposits, waits, or occasional scheduling issues.
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Last updated: July 28, 2026