235 reviews
2755 Lougheed Hwy, Port , BC V3B 5Y9
#compassionateCare#friendlyStaff#knowledgeableVet+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s ability to accommodate same‑day and emergency cases, including late or weekend visits. Many highlighted clear explanations, upfront estimates without pressure to upsell, and successful outcomes from surgeries and urgent treatments. Reviewers frequently described the staff as kind, professional, and patient, with good follow‑up. Clean, well‑kept facilities were also noted.
💬Common Feedback & Suggestions
A minority reported rough or overly forceful handling and a cold, standoffish bedside manner, particularly with anxious cats, small pets, or puppies. Some felt exams were rushed (including one on the floor), or said diagnostics/medications were not well explained. While many found prices fair, several cited hidden or unexpected charges, upsized medication bottles, or costly imaging. Administrative concerns included a missed appointment by the vet, inconsistent posted hours, missing vaccine reminders, and poor phone intake for booking.
🏥Clinic Specialties
- Emergency and urgent care
- Spay/neuter and soft‑tissue surgery
- Dentistry and dental extractions
- Urinary blockage and kidney stone management
- Fracture and orthopaedic care
- CFIA export paperwork and travel certificates
🏷️Keywords
#compassionateCare#clearCommunication#transparentPricing#fairRates#emergencyCare#sameDayAppointments#surgeryExpertise#goodFollowUp#cleanFacility#notPushy#coldBedsideManner#roughHandlingConcerns#appointmentIssues#inconsistentHours#pricingConcerns#catAndDogCare
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written, itemized estimate up front and confirm medication sizes to avoid unexpected costs.
- If your pet is anxious, discuss handling preferences in advance and request a gentler approach during exams.
- Call the day of your visit to reconfirm your appointment and current hours, as a few reviewers noted scheduling and hours issues.
- Clarify aftercare instructions and follow‑up plans before you leave, especially after surgery or urgent treatment.
- If you rely on insurance, ask how dental or exam findings (e.g., tartar) will be documented, as strict wording affected one claim.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - 2748/2764 Lougheed Hwy Lot 2007
96m2748 Lougheed Hwy, Port Coquitlam, BC V3B 6P2, Canada
MedRay Imaging Parking- Precise ParkLink
210m3001 Gordon Ave, Coquitlam, BC V3C 2K7, Canada
WestPark Lot 051- POCO Place Mall
226m2755 Lougheed Hwy, Port Coquitlam, BC V3B 5Y9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
PoCo West Animal Hospital Port Coquitlam is located at 2748 Lougheed Hwy #108, Port Coquitlam, BC V3B 6P2. No public-transit station data was provided, so check Google Maps or TransLink for current bus and route options; if driving, nearby parking includes Impark - 2748/2764 Lougheed Hwy Lot 2007, about a 1-minute walk away.
The provided hours say to call ahead to confirm. Because some reviewers mentioned inconsistent posted hours, it is best to reconfirm the current schedule before visiting.
No phone number was provided in the source data. You can use the clinic website, https://pocowestvets.ca/, to find current contact details before visiting or booking.
To book an appointment at PoCo West Animal Hospital Port Coquitlam, use the clinic website or call to enquire using the current contact details listed there. Pet owners may want to reconfirm same-day appointments and current hours on the day of the visit.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for procedures, diagnostics, medications, surgery, dental care, or urgent treatment. After-hours or emergency visits are typically higher. Pet insurance and third-party payment-plan options may be available in the market generally, but confirm directly before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what this clinic currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before your appointment if that matters for your visit.
The provided review summary and specialty list indicate emergency and urgent care, including same-day cases and some late or weekend visits. Availability can change, so call ahead to confirm whether the clinic can see your pet urgently and what after-hours fees may apply.
PoCo West Animal Hospital Port Coquitlam has a 4.3 out of 5 rating from 249 reviews. Pet owners often praised emergency accommodation, clear explanations, upfront estimates, successful surgery and urgent-care outcomes, good follow-up, and a clean facility. Some reviewers raised concerns about handling style, rushed exams, pricing surprises, inconsistent hours, and booking or reminder issues.
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Last updated: July 28, 2026