557 reviews
2599 Runnel Dr, , BC V3E 1S3
#compassionateCare#exoticPetExperts#rabbitCare+12
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who explain diagnoses, options, and costs clearly, often with follow‑up calls. Many reported being accommodated quickly—frequently same‑day, including weekends and urgent cases—and found booking easy and the location/parking convenient. Numerous reviews mention gentle handling of anxious or senior pets and good outcomes for complex issues.
💬Common Feedback & Suggestions
Some reviewers felt there was aggressive upselling and higher‑than‑expected or changing prices, including surprise fees and recent price increases. A few described inconsistent bedside manner—feeling dismissed or rushed—with isolated reports of rough handling/restraint and distressing euthanasia experiences; one person noted an exam room odour. There were occasional complaints about post‑op price changes and billing clarity, and a couple of ethics concerns about reviews. Overall sentiment is positive, but clearer communication about necessity of procedures and firm written estimates would help.
🏥Clinic Specialties
- Emergency and same-day urgent care
- Senior and end-of-life care
- Soft-tissue surgery and post-op care
- Dentistry and dental cleanings/extractions
- Internal medicine for diabetes, pancreatitis and urinary issues
- Puppy/kitten wellness and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#clearCostEstimates#sameDayAppointments#emergencyAccepted#gentleHandling#followUpCalls#convenientHours#easyOnlineBooking#cleanClinic#parkingConvenience#perceivedUpselling#inconsistentBedsideManner#billingSurprises#fairValueForMany
Overall Ratings
🐾Tips for Pet Owners
- If cost is a concern, ask for a written estimate upfront and confirm what’s included to avoid surprise fees or post‑op changes.
- For suggested add‑ons (e.g., dental work or extra tests), discuss urgency and alternatives; seek a second opinion if you’re unsure.
- They often accommodate same‑day and weekend visits—book online or call early for urgent needs.
- If your pet is anxious, request gentle handling and ask to stay in the room during routine procedures when possible.
- Bring prior medical records and test results to minimize repeat testing and streamline care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Newport Village Lot 1805
143m220 Newport Dr, Port Moody, BC V3H 5B8, Canada
Impark - Eagle Ridge Hospital Lot 1504
190m475 Guildford Wy, Port Moody, BC V3H 5N2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Newport Village Animal Hospital is located at 276 Newport Dr, Port Moody, BC V3H 5B9. No public transit station data was provided, so check Google Maps or TransLink for current bus and route options; if driving, nearby paid parking includes Impark - Newport Village Lot 1805, about a 2-minute walk away.
Newport Village Animal Hospital's opening hours were not provided, so please call ahead or check the clinic website before visiting. Reviews mention convenient hours, weekend availability and same-day accommodation, but current hours should be confirmed directly with the clinic.
You can contact Newport Village Animal Hospital through its website at http://www.newportvets.ca/. A phone number was not provided in the source data.
You can book an appointment through Newport Village Animal Hospital's website or call to enquire about availability. Reviews and the clinic summary mention easy online booking and frequent same-day appointments, including urgent cases, but availability should be confirmed directly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as MSP or OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery, dentistry or diagnostics, ask for an itemized written estimate before approving treatment. Pet insurance and third-party payment-plan options may help some owners generally, but confirm any accepted options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not list Newport Village Animal Hospital's specific payment methods. Call ahead to confirm accepted payments, insurance claim options or any third-party payment-plan support.
Yes, the provided clinic summary lists emergency and same-day urgent care. Reviews also mention owners being accommodated quickly for urgent cases, including weekends, but you should call early to confirm availability before going in.
Yes, nearby parking options include Impark - Newport Village Lot 1805, about 143 m or a 2-minute walk away, and Impark - Eagle Ridge Hospital Lot 1504, about 190 m or a 2-minute walk away. The Eagle Ridge Hospital lot is listed as 24h.
Newport Village Animal Hospital's listed services include senior and end-of-life care, soft-tissue surgery and post-op care, dentistry including cleanings and extractions, internal medicine for diabetes, pancreatitis and urinary issues, and puppy or kitten wellness and vaccinations.
Newport Village Animal Hospital is rated 4.5 out of 5.0 from 569 reviews. Pet owners often praise the friendly and compassionate team, clear explanations, follow-up calls, gentle handling and convenient booking, while some reviews raise concerns about upselling, pricing surprises, billing clarity and inconsistent bedside manner.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026