VCA Canada Como Lake Animal Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the caring, compassionate team and vets who take time to explain diagnoses and treatment options clearly. Many highlighted strong clinical outcomes—from swift help with urgent issues to successful ongoing care for seniors—and appreciated that they weren’t pushed into unnecessary tests or vaccines. Follow‑up calls, gentle handling of anxious pets, and thoughtful end‑of‑life support were noted repeatedly, along with years‑long loyalty from many families.

💬Common Feedback & Suggestions

While most reviews are positive, several owners raised concerns about pricing and billing transparency, citing unexpected charges, perceived upselling (especially around dentistry), and higher costs since corporate ownership. Appointment access and communication were also pain points for some—reports of difficulty booking, longer waits, mixed messaging around booster timing, and occasional lost paperwork or brusque front‑desk interactions. A few mentioned staff turnover affecting continuity of care. Others noted that the clinic can be very busy, though some still felt they were seen quickly.

🏥Clinic Specialties

  • Spay and neuter surgeries
  • Dentistry and dental care
  • Surgery including knee procedures
  • Senior pet care and compassionate euthanasia
  • Emergency and urgent care access
  • Chronic disease management (hyperthyroid, kidney, mobility issues)

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#emergencyAccommodations#notPushyOnTests#longTermLoyalty#competitiveMedicationPricing#pricingConcerns#billingTransparencyIssues#upsellingConcerns#appointmentAvailabilityIssues#busyButEfficient#rudeFrontDeskReports#cleanFacility

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemized estimate up front and confirm any follow‑up or recheck fees to avoid surprise charges.
  • Book early and consider asking for a cancellation list—reviews note the clinic can be very busy, though they sometimes fit in urgent cases on short notice.
  • Discuss the necessity and cost of recommended procedures (especially dental work) and feel free to seek clarification or a second opinion if unsure.
  • Let the team know if your pet is anxious; staff are patient, use treats, and can help make visits calmer.
  • If you have an urgent concern (e.g., urinary issues), call ahead—several reviewers were accommodated quickly and avoided an ER visit.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 82% satisfied - Convenience: 55% satisfied - Pricing: 41% satisfied - Cleanliness: 100% satisfied - Recommendability: 81% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the caring, compassionate team and vets who take time to explain diagnoses and treatment options clearly. Many highlighted strong clinical outcomes—from swift help with urgent issues to successful ongoing care for seniors—and appreciated that they weren’t pushed into unnecessary tests or vaccines. Follow‑up calls, gentle handling of anxious pets, and thoughtful end‑of‑life support were noted repeatedly, along with years‑long loyalty from many families. 💬 **Common Feedback & Suggestions** While most reviews are positive, several owners raised concerns about pricing and billing transparency, citing unexpected charges, perceived upselling (especially around dentistry), and higher costs since corporate ownership. Appointment access and communication were also pain points for some—reports of difficulty booking, longer waits, mixed messaging around booster timing, and occasional lost paperwork or brusque front‑desk interactions. A few mentioned staff turnover affecting continuity of care. Others noted that the clinic can be very busy, though some still felt they were seen quickly. 🏥 **Clinic Specialties** - Spay and neuter surgeries - Dentistry and dental care - Surgery including knee procedures - Senior pet care and compassionate euthanasia - Emergency and urgent care access - Chronic disease management (hyperthyroid, kidney, mobility issues) 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #thoroughExplanations #followUpCalls #emergencyAccommodations #notPushyOnTests #longTermLoyalty #competitiveMedicationPricing #pricingConcerns #billingTransparencyIssues #upsellingConcerns #appointmentAvailabilityIssues #busyButEfficient #rudeFrontDeskReports #cleanFacility 🐾 **Tips for Pet Owners** - Ask for an itemized estimate up front and confirm any follow‑up or recheck fees to avoid surprise charges. - Book early and consider asking for a cancellation list—reviews note the clinic can be very busy, though they sometimes fit in urgent cases on short notice. - Discuss the necessity and cost of recommended procedures (especially dental work) and feel free to seek clarification or a second opinion if unsure. - Let the team know if your pet is anxious; staff are patient, use treats, and can help make visits calmer. - If you have an urgent concern (e.g., urinary issues), call ahead—several reviewers were accommodated quickly and avoided an ER visit.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1960 Como Lake Ave #156, Coquitlam, BC V3J 3R3

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Parking

Impark - Como Lake Village Lot 1983

115m
1960 Como Lake Ave, Coquitlam, BC V3J 3R3, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

VCA Canada Como Lake Animal Hospital is located at 1960 Como Lake Ave #156, Coquitlam, BC V3J 3R3. No public transit station data was provided, so check Google Maps or the local transit agency for bus routes; if you are driving, nearby parking includes Impark - Como Lake Village Lot 1983, about a 1-minute walk from the clinic.

The supplied information says to call ahead to confirm VCA Canada Como Lake Animal Hospital's current opening hours. Hours can change for holidays, staffing, or urgent-care availability, so confirm before visiting.

A phone number was not included in the supplied clinic data. You can contact VCA Canada Como Lake Animal Hospital through its website: https://vcacanada.com/comolake?utm_source=google&utm_medium=organic&utm_term=&utm_content=como&utm_campaign=gbp_website&utm_source_platform=gbp&utm_creative_format=&utm_marketing_tactic=

Book an appointment with VCA Canada Como Lake Animal Hospital through the clinic's website or by calling the clinic to enquire. Reviews suggest the clinic can be busy, so booking early and asking about cancellation-list options may help.

Veterinary consultation fees vary by clinic in Canada and are not set by a government fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dentistry or surgery; after-hours or urgent-care fees are typically higher where available. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods VCA Canada Como Lake Animal Hospital currently accepts.

The supplied data lists spay and neuter surgeries, dentistry and dental care, surgery including knee procedures, senior pet care, compassionate euthanasia, urgent-care access, and chronic disease management for issues such as hyperthyroid, kidney, and mobility concerns.

VCA Canada Como Lake Animal Hospital has a 4.3 out of 5 rating from 159 reviews in the supplied data. Owners often praise compassionate care, clear explanations, follow-up calls, gentle handling, and strong clinical outcomes, while some mention concerns about pricing transparency, appointment access, communication, and front-desk interactions.

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Last updated: July 28, 2026