5.0
85 reviews
14 Ronell Crescent, , ON L9Y 4J7
#compassionateCare#clearCommunication#fastTriage+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team and knowledgeable vets. Many reported being seen promptly—even on weekends or close to closing—and appreciated clear communication, written instructions, and next‑day check‑ins. Reviewers also valued that care options were explained without pressure and that anxious pets were handled gently.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. Minor concerns mentioned the high cost typical of emergency care (with one reviewer feeling the clinic was money‑focused) and a complaint about unhelpful policies when care overlapped with weekday services at another local clinic. Beyond these isolated notes, few negatives were raised.
🏥Clinic Specialties
- After-hours urgent and emergency care
- Foreign body ingestion and induced vomiting
- Feline constipation and GI procedures
- Compassionate euthanasia and end-of-life support
- Wound and eye injury triage
- Handling anxious or needle-averse dogs
🏷️Keywords
#compassionateCare#quickTriage#minimalWaits#afterHoursAvailability#clearCommunication#followUpCalls#anxiousPetHandling#knowledgeableVets#professionalTeam#localConvenience#highlyRecommended#fairOptions#pricingConcerns#policyFrustrations#cleanClinic
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent cases; reviewers said the team was ready on arrival and triaged quickly.
- If you’re close to closing time, phone first—several reviewers were still accommodated for last‑minute emergencies.
- Bring your pet’s medical history and any current medications to streamline assessment and treatment.
- Emergency care can be costly; ask about available treatment options, as reviewers noted they weren’t pressured into higher‑priced choices.
- If your pet is nervous or needle‑averse, let staff know—they’re described as very understanding and can adjust handling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Public Parking Lot A
225m101 Pine St, Collingwood, ON L9Y 2L8, Canada
Ste. Marie St. Parking Lot (Public Parking)
261m48 Ste Marie St, Collingwood, ON L9Y 3K1, Canada
Public Parking Lot B
381m140 Ste Marie St, Collingwood, ON L9Y 4V2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
BayVETS Urgent Care is located at 16 Pine St, Collingwood, ON L9Y 2N7, Canada. The closest listed public transport is Collingwood Main Terminal, a bus terminal about a 3-minute walk away. If you are driving, Public Parking Lot A is also about a 3-minute walk from the clinic.
BayVETS Urgent Care asks pet owners to call ahead to confirm current opening hours. This is especially important for urgent cases, weekends, or visits close to closing time.
You can contact BayVETS Urgent Care by phone at (289) 985-0855. Calling ahead is recommended for urgent cases so the team can advise you before arrival.
To book or enquire about urgent care availability at BayVETS Urgent Care, call ahead before visiting. Reviewers noted that calling first helped the team prepare and triage pets promptly on arrival.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for any procedures. Because BayVETS Urgent Care offers after-hours urgent and emergency care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment policies can vary. Call ahead to confirm accepted payment methods, pet-insurance claim support, or any third-party payment-plan options.
Yes, BayVETS Urgent Care is described as providing after-hours urgent and emergency care. The clinic’s listed specialties include foreign body ingestion and induced vomiting, wound and eye injury triage, feline constipation and GI procedures, and compassionate euthanasia or end-of-life support.
The provided review summary is strongly positive, with high satisfaction for medical expertise, service attitude, convenience, cleanliness, and recommendability. Pet owners praised the compassionate team, knowledgeable vets, prompt triage, clear communication, written instructions, follow-up calls, and gentle handling of anxious or needle-averse pets. A few concerns mentioned the higher cost typical of emergency care and policy frustrations in specific situations.
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Last updated: July 28, 2026