423 reviews
311 Merritt Ave, Chatham, ON N7M 3G2
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who take time to explain findings and options in clear, helpful terms. Many noted thorough head‑to‑toe exams, effective treatments, and smooth surgical experiences (spay/neuter, dental work), with caring follow‑ups by phone or text. Reviewers also highlighted prompt, efficient visits, easy appointment access (including online booking), and a clean, comfortable facility where even nervous or reactive pets are handled gently.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few noted pricing concerns for some services, while others reported reasonable costs or cost‑saving guidance. One reviewer felt a medication plan didn’t help and another was upset about not being seen due to an inactive file, suggesting clearer policies and expectation‑setting could help.
🏥Clinic Specialties
- Spay and neuter surgery
- Dentistry and dental extractions
- Orthopaedic surgery
- Senior pet wellness and diagnostics
- Urgent and emergency care
- Dermatology and allergy treatment
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#gentleHandling#followUpCalls#longTermClients#efficientService#quickAppointments#emergencyAccommodating#cleanFacility#pricingConcerns#surgicalExpertise#dentalCare#onlineBooking#reactiveDogFriendly
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking option, including on weekends, for quick scheduling.
- If your pet is nervous or reactive, let the team know—they’re noted for gentle handling and making pets comfortable.
- For senior pets or complex issues, ask about wellness panels, bloodwork, and imaging; the vets explain options and next steps clearly.
- Request a written cost estimate and discuss treatment options up front; reviewers mentioned both reasonable prices and occasional pricing concerns.
- For surgeries (spay/neuter, dental), expect detailed home‑care instructions and follow‑up calls; consider a medical pet shirt for smoother recovery.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
649mChatham, ON N7M 1R2, Canada
Parking lot
779mChatham, ON N7M 1R2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Egan Animal Hospital is located at 131 Heritage Rd, Chatham, ON N7M 5W7 in Chatham-Kent, Ontario. The closest listed public transport station is Chatham train station, but it is about a 32-minute walk away, so driving or checking a local bus route through Google Maps or the local transit agency may be more practical; nearby 24-hour parking lots are listed about 8 to 10 minutes away on foot.
Egan Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm current hours before visiting.
You can contact Egan Animal Hospital by phone at (519) 351-5060.
You can book an appointment by contacting Egan Animal Hospital directly, and the review summary notes that online booking is available, including on weekends. If your pet is nervous, reactive, senior, or has a complex issue, mention that when booking so the team can plan the visit appropriately.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery, dentistry, diagnostics, or extractions, ask for an itemized written estimate; because urgent and emergency care is listed among the clinic's services, after-hours or urgent fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada in general, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Egan Animal Hospital currently accepts.
Yes, urgent and emergency care is listed among Egan Animal Hospital's clinic specialties. Call ahead to enquire about availability, triage, same-day appointment options, and whether your pet should be seen there or directed to another emergency service.
Egan Animal Hospital's listed specialties include spay and neuter surgery, dentistry and dental extractions, orthopaedic surgery, senior pet wellness and diagnostics, urgent and emergency care, and dermatology and allergy treatment.
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Last updated: July 28, 2026