88 reviews
3 Queen St, Millbrook, ON L0A 1G0
#compassionateCare#friendlyStaff#knowledgeableVets+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, professionalism and clear communication, noting vets and techs who take time to explain options and are especially gentle with anxious or reactive pets. Many highlighted thorough diagnostics and successful second opinions, attentive follow‑ups, and exceptionally caring end‑of‑life support (time given, sympathy cards, even video assistance when needed). Several reviewers also mentioned fair or competitive pricing and efforts to work within budgets, including discounts in difficult situations.
💬Common Feedback & Suggestions
While most feedback was positive, common concerns centred on cost: some felt prices were high or rising, cited surprise add‑ons (like nail trims) and uneven price transparency. A handful reported disappointing front‑desk or management interactions, including rudeness or comments about breed/service‑dog status, and one report of a dog being refused due to appearance. Access could occasionally be an issue (a couple of days’ wait for an appointment and one misleading phone message about hours). A small number of reviewers questioned medical judgement in isolated cases.
🏥Clinic Specialties
- Dentistry and dental surgery
- End-of-life and euthanasia support
- Second opinions and diagnostic workups
- Low-stress handling for anxious or reactive pets
- Chronic illness management (e.g., pancreatitis)
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExams#clearCommunication#responsiveFollowUp#patientWithAnxiousPets#euthanasiaSupport#secondOpinions#fairPricingForSome#expensiveForSome#priceTransparencyConcerns#frontDeskIssues#breedPolicyConcerns#appointmentDelays#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and confirm availability; if your pet is unwell, ask whether they can provide interim advice or medication while you wait.
- Request written estimates and clarify add‑on items (e.g., nail trims) to avoid surprise charges.
- If cost is a concern, discuss your budget upfront—reviews note they may offer options or discounts in some situations.
- Let staff know if your pet is anxious or reactive; they’re noted for being patient and accommodating.
- Verify clinic hours or appointment status by speaking with staff before heading over to avoid any confusion.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Peterborough West Animal Hospital is located at 2605 Stewart Line, Cavan-Monaghan, ON K9J 0G5. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for nearby bus options.
Peterborough West Animal Hospital's current opening hours are not listed, so please call ahead to confirm before visiting. This is especially important if your pet is unwell or you are trying to arrange a same-day appointment.
You can contact Peterborough West Animal Hospital by phone at (705) 745-4800. Calling is the best way to confirm hours, appointment availability, fees, and whether the clinic can help with your pet's specific needs.
To book an appointment at Peterborough West Animal Hospital, call the clinic to ask about availability and the best appointment type for your pet. Reviews suggest booking ahead, and if your pet is anxious, reactive, or unwell, mention that when you enquire so the team can advise on next steps.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask what is included, and request an itemized written estimate for procedures or add-ons; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether any pet-insurance claim support or third-party payment-plan options are available.
No nearby paid parking lot was found in the available Google Places parking search. Street parking is typically available in this area, but check posted signage and allow a little extra time before your appointment.
Peterborough West Animal Hospital is noted for dentistry and dental surgery, end-of-life and euthanasia support, second opinions and diagnostic workups, low-stress handling for anxious or reactive pets, and chronic illness management such as pancreatitis care. Call to enquire about availability for your pet's specific condition.
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Last updated: July 28, 2026