88 reviews
3 Queen St, Millbrook, ON L0A 1G0
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, respectful care—especially during difficult end‑of‑life visits—and the friendly, supportive demeanour of both vets and front-desk staff. Many cited quick acceptance for urgent issues and solid clinical outcomes, including lifesaving interventions, effective surgery, seizure and pancreatitis management, and successful treatment for emergencies like toxin ingestion and porcupine quills. Several reviewers also highlighted knowledgeable handling of anxious or timid pets and helpful support for exotic species. Long‑time clients noted consistent care across multiple pets and years.
💬Common Feedback & Suggestions
Common concerns focus on changes after new ownership, including reduced hours (reports that it’s no longer 24/7 and no Sunday hours), difficulty getting through on the phone, long holds, and occasional appointment cancellations. Pricing drew mixed feedback, with some reporting reasonable or transparent costs, but others citing high fees, surprise/hidden charges, or upselling. A few reviewers reported long waits during busy times and, in isolated cases, perceived misdiagnoses or inconsistent exotic‑pet expertise/medication follow‑up; there were also rare reports of being turned away in emergencies and occasional issues with front‑desk attitude. Overall sentiment is positive but with clear calls for more consistent communication, availability, and billing transparency.
🏥Clinic Specialties
- Emergency and urgent care
- End-of-life and euthanasia support
- Exotic and small mammal medicine
- Surgery and post-operative care
- Rabbit RHDV vaccinations
- Toxic ingestion and poisoning treatment
🏷️Keywords
#compassionateCare#emergencyCare#endOfLifeSupport#exoticsFriendly#surgeryExpertise#knowledgeableVets#goodWithAnxiousPets#quickTriage#longWaits#phoneIssues#reducedHours#highPrices#hiddenFees#upsellingConcerns#misdiagnosisReports#repeatCustomers
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies; they often accept urgent cases quickly, but phoning first can help with triage and reduce wait times.
- Confirm current hours and after‑hours availability, as multiple reviewers noted the clinic is no longer 24/7 and may not be open Sundays.
- Ask for a written estimate and an itemized invoice up front to avoid surprise fees and discuss lower‑cost alternatives if needed.
- If you have an exotic pet, confirm that an exotics vet is on duty that day and that required medications are in stock.
- Expect busy periods and possible phone holds; book early when you can and bring prior medical records to speed up intake.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cavan Hills Veterinary Services is located at 303 ON-7A, Cavan, ON L0A 1C0 in Cavan-Monaghan, Ontario. No subway, light-rail, or train station was found within walking distance, so driving is usually the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Cavan Hills Veterinary Services asks pet owners to call ahead to confirm current opening hours. This is especially important because reviewer feedback mentions reduced hours, no Sunday hours, and changes to after-hours availability.
You can contact Cavan Hills Veterinary Services by phone at (289) 278-6001. Pet owners have reported occasional long holds or difficulty getting through, so allow extra time if your pet needs urgent triage.
To book an appointment at Cavan Hills Veterinary Services, call the clinic to enquire about availability and confirm the current schedule. Booking early is recommended when possible, and bringing prior medical records may help speed up intake.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or treatment. Because this clinic handles emergency and urgent cases, after-hours or urgent-care fees may be higher. Pet insurance and third-party payment-plan options exist in Canada, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Cavan Hills Veterinary Services currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before your visit if that matters for your budget.
Cavan Hills Veterinary Services is associated with emergency and urgent care, including toxic ingestion, poisoning treatment, porcupine quill cases, and other urgent issues. Call ahead before arriving for an emergency so the team can advise on triage, current availability, and whether after-hours service is available that day.
Cavan Hills Veterinary Services has reviewer feedback and clinic specialty notes related to exotic and small mammal medicine, including rabbit RHDV vaccinations. If you have an exotic pet, call ahead to confirm that an exotics vet is on duty and that any needed medications are in stock.
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Last updated: July 28, 2026