84 reviews
6424 Old Banff Coach Rd SW, , AB T3H 2H3
#compassionateCare#thoroughExams#clearCommunication+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient care and clear, thorough explanations. Many highlighted strong expertise with exotic small mammals—especially rabbits and ferrets—as well as successful surgeries, dentals, and urgent cases. Reviewers also appreciated reasonable pricing compared with other clinics, prompt or same‑day appointments (including weekends), follow‑up calls, and a clean, modern facility.
💬Common Feedback & Suggestions
While reviews are largely positive, several owners raised concerns about pricing transparency and billing clarity, including a promoted dental package that cost more than expected. A few mentioned curt or unhelpful front‑desk interactions, delays obtaining medical records, and upsetting issues around cremation/urn inscriptions and pickup communication. Some were uncomfortable with pets being taken to the back for parts of exams or being asked to restrain their own cat, and there were a handful of serious complaints about diagnostics (missed issues or poor‑quality imaging) and outcomes, particularly with exotics. Grooming quality was also questioned in one review.
🏥Clinic Specialties
- Exotic and small mammal medicine (rabbits, ferrets, guinea pigs)
- Dental cleanings and extractions
- Emergency and urgent surgery
- Spay/neuter and soft‑tissue surgery
- End‑of‑life and euthanasia support
- In‑house diagnostics (bloodwork and x‑rays)
🏷️Keywords
#compassionateCare#exoticPetExpertise#rabbitSavvy#fairPricing#clearExplanations#gentleHandling#followUpCalls#sameDayAppointments#weekendHours#emergencySupport#cleanFacility#frontDeskIssues#priceTransparencyConcerns#recordsDelays#backRoomExams#mixedDiagnostics
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before procedures—clarify what’s included (e.g., sedation versus full anaesthesia) to avoid billing surprises.
- If you prefer to stay with your pet during exams or procedures, request this at booking; some steps may be done in the back unless you ask.
- Flag if your pet is an exotic or reactive animal when booking, bring prior records, and follow the clinic’s detailed after‑care instructions closely.
- Weekend and same‑day spots exist but fill quickly—book ahead for routine care to secure your preferred time.
- If arranging cremation/urn details or needing records for travel or a new vet, confirm in writing and follow up by phone or email.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sanctuary Veterinary Hospital is located at #236, 241 Sage Valley Common, Northwest, Calgary, AB T3R 1T8. No public transit station data was provided, so check Google Maps or Calgary Transit for current bus routes; if driving, parking is not confirmed, so check local signage or contact the clinic before you go.
Sanctuary Veterinary Hospital's opening hours are not listed in the provided data. Please call ahead or check the clinic website before visiting, especially for same-day, weekend, urgent, or emergency-related appointments.
You can contact Sanctuary Veterinary Hospital through its website at https://www.sanctuaryvethospital.com/. The provided source data does not list a phone number.
To book an appointment at Sanctuary Veterinary Hospital, use the clinic website or contact the clinic directly to ask about availability. Reviews mention same-day and weekend appointments, but those spots may fill quickly, so book ahead for routine care.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as dental work, surgery, x-rays, or bloodwork, ask for an itemized written estimate; after-hours or emergency-related care is typically higher, and pet insurance or third-party payment-plan options may be worth considering in general.
The provided data does not confirm Sanctuary Veterinary Hospital's specific payment methods. Canadian vet clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans; call ahead to confirm before your visit.
Sanctuary Veterinary Hospital is noted for exotic and small mammal medicine, especially rabbits, ferrets, and guinea pigs. The summary also lists dental cleanings and extractions, emergency and urgent surgery, spay/neuter and soft-tissue surgery, end-of-life and euthanasia support, and in-house diagnostics such as bloodwork and x-rays.
Sanctuary Veterinary Hospital has a 4.6 out of 5.0 rating from 201 reviews. Pet owners often praise compassionate care, clear explanations, exotic-pet expertise, follow-up calls, reasonable pricing, and a clean modern facility, while some reviews raise concerns about billing clarity, front-desk interactions, records delays, back-room exams, and mixed diagnostic experiences.
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Last updated: August 4, 2026