222 reviews
645 Plains Rd E, , ON L7T 4J5, Canada
#compassionateCare#skilledVets#clearCommunication+12
Nelson Animal Hospital
What owners report about visiting
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication, and genuine care for pets. Many cited strong medical outcomes, including lifesaving surgeries, rapid and accurate diagnoses, and thoughtful management of chronic conditions. Reviewers also highlighted patient handling of anxious or aggressive animals, attentive follow-up, and a no-pressure approach to tests and treatments. Several long-term clients noted consistent, friendly service over many years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns repeated. Some owners felt prices were high or were surprised by fees (e.g., paying for a quote or recheck), and a couple reported rude or unclear communication from the front desk. A small number noted challenges getting urgent same-day appointments or being declined as non-clients on a weekend. One reviewer wished for clearer answers to medical questions.
🏥Clinic Specialties
- Soft-tissue surgery (e.g., splenectomy, cyst removal)
- Foreign body removal
- Chronic disease management (kidney disease, pancreatitis, IBD, heart failure)
- End-of-life and euthanasia support
- Rabbit and small mammal care
- Diagnostics and second opinions
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#thoroughDiagnostics#skilledSurgery#chronicConditionManagement#emergencyAccommodations#endOfLifeSupport#noUpselling#transparentPricing#fairValue#pricingConcerns#rudeReceptionist#appointmentDelays#rabbitCare
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—many reviewers were seen quickly, but same-day spots can fill and non-clients may be referred elsewhere on weekends.
- Ask for a written estimate and clarify any recheck or quote fees in advance to avoid surprises.
- Let staff know if your pet is anxious, aggressive, or a rabbit; they can accommodate with immediate rooming and gentle handling.
- Bring previous records if seeking a second opinion—the team is thorough with diagnostics and chronic condition management.
- Discuss budget and care priorities openly; reviewers noted a no-pressure approach and sensitivity to cost when asked.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
635mIreland Park, 2315 Headon Forest Dr, Burlington, ON L7M 3H2, Canada
Parking lot
776mBurlington, ON L7M 4C7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Nelson Animal Hospital is located at 2400 Guelph Line, Burlington, ON L7P 4M7, Canada. The closest listed public transport stop is Guelph at Coventry, a bus stop about a 2-minute walk away. Nearby parking lots are listed about 8 to 10 minutes away on foot, so driving may also be convenient.
Nelson Animal Hospital’s opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting, especially for urgent concerns or holiday schedules.
You can contact Nelson Animal Hospital by phone at (905) 336-2800. No website was provided in the source data.
To book an appointment at Nelson Animal Hospital, call the clinic to ask about availability. For urgent issues, call early because same-day spots may fill, and some weekend urgent cases may be referred elsewhere if the pet is not already a client.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate in advance. Pet insurance and third-party payment plans may be options in general, but confirm any billing arrangements directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not list Nelson Animal Hospital’s specific payment methods. Call ahead to confirm accepted payment types, pet-insurance claim handling, or payment-plan options.
The source data highlights soft-tissue surgery, foreign body removal, chronic disease management, end-of-life and euthanasia support, rabbit and small mammal care, diagnostics, and second opinions. Pet owners also mentioned strong outcomes with complex medical cases and surgical care.
Pet-owner feedback is strongly positive in the provided review summary, with high satisfaction for medical expertise, service attitude, cleanliness, and recommendability. Owners praised compassionate care, clear communication, gentle handling of anxious pets, follow-up, and a no-pressure approach, while some noted pricing concerns, occasional front-desk communication issues, and limited urgent same-day availability.
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Have you ever been seen here successfully without a reservation?
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Last updated: July 28, 2026