114 reviews
850 Legion Rd Ste 21, , ON L7S 1T5
#compassionateCare#holisticApproach#chiropracticServices+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the vets—especially Dr. Honda—for being knowledgeable, thorough, and compassionate, with clear explanations and no pressure to upsell. Many describe excellent outcomes (including quick, accurate diagnoses and helpful second opinions), and note that pets are treated like family. Several reviews highlight same‑day help in urgent situations and long‑term loyalty spanning many years.
💬Common Feedback & Suggestions
A recurring concern involves front‑desk interactions, with multiple reports of a rude or inflexible receptionist and poor responsiveness to messages. Convenience was mixed: some were seen promptly in emergencies, but others cited long waits for appointments, limited weekend hours, and periods when clients couldn’t go inside with pets. One reviewer reported a billing error (charged for a vaccine not given), and another noted staff were dismissive about raw‑diet discussions. Overall sentiment is strongly positive, but smoother communication, scheduling flexibility, and billing accuracy were suggested areas to improve.
🏥Clinic Specialties
- Second opinions and complex diagnostics
- Urgent and same‑day care for acute illness
- Spay surgeries for cats and kittens
- Tick and Lyme disease testing and prevention
- Puppy wellness and guidance
- Compassionate end‑of‑life support
🏷️Keywords
#compassionateCare#thoroughExams#clearExplanations#notUpselling#quickDiagnosis#secondOpinions#emergencyAccommodations#friendlyStaff#rudeReceptionistReports#communicationFollowUps#appointmentDelays#limitedWeekendHours#curbsidePolicy#valueForMoney#rawDietSkepticism#billingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits well in advance, as appointment availability can be tight and weekends are limited.
- For urgent issues, call ahead—reviews note they’ve accommodated same‑day care for emergencies.
- If you feed a raw diet, be prepared for a cautious stance and bring specific questions to discuss.
- Ask for written estimates and double‑check invoices at pickup to avoid billing misunderstandings.
- Confirm appointment details and request call‑backs if timing is critical, as front‑desk communication can be variable.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
4515 Dundas St Parking
269m4515 Dundas St, Burlington, ON L7R 2L1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cornerstone Animal Hospital is located at 2500 Appleby Line Unit D5, Burlington, ON L7L 0A2. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking is listed at 4515 Dundas St Parking, about a 3-minute walk away.
Cornerstone Animal Hospital's opening hours are not listed in the provided information. Please call ahead to confirm current hours before visiting, especially for weekend availability or urgent concerns.
You can contact Cornerstone Animal Hospital by phone at (905) 331-1500. A website was not provided in the clinic information.
To book an appointment at Cornerstone Animal Hospital, call the clinic directly to enquire about availability. Reviews suggest routine appointments may book up and weekend hours may be limited, so it is best to arrange non-urgent visits well in advance.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or diagnostics, ask for an itemized written estimate before approving treatment. After-hours or emergency care, where available, is typically more expensive. Pet insurance and third-party payment-plan options may exist in general, but you should confirm what applies to your situation directly with the clinic or provider.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment methods were not listed for Cornerstone Animal Hospital. Call ahead to confirm accepted payment options, and ask whether any pet-insurance claim support or third-party payment-plan options are available.
The provided information does not confirm a formal after-hours or emergency service. Reviews mention that the clinic has helped some pets with urgent same-day needs, so call ahead to enquire before going in with an acute illness or time-sensitive concern.
Cornerstone Animal Hospital is noted for second opinions and complex diagnostics, urgent and same-day care for acute illness, cat and kitten spay surgeries, tick and Lyme disease testing and prevention, puppy wellness guidance, and compassionate end-of-life support.
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Last updated: July 28, 2026