Brandon Hills Veterinary Clinic

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s compassionate, patient care and clear communication. Many describe thorough exams with options explained in plain language, frequent follow‑ups, and staff who are exceptionally gentle with anxious or reactive pets. Numerous reviews credit the team with accurate diagnoses, effective treatments, and even life‑saving surgeries, plus helpful reminders and an easy-to-use app.

💬Common Feedback & Suggestions

A few concerns included difficulty getting timely appointments, especially for new clients or urgent cases, and limited after‑hours/holiday emergency coverage that sometimes meant travelling to Winnipeg. Some reviewers mentioned inconsistent front‑desk demeanour, strict payment policies without payment plans, and mixed views on pricing or being directed toward costly diets. One review also noted reptiles are no longer accepted. Overall sentiment is strongly positive, with these issues appearing in a minority of comments.

🏥Clinic Specialties

  • Soft-tissue surgery and urgent procedures
  • Dentistry and dental cleanings
  • Chiropractic and acupuncture therapies
  • Diabetes management and monitoring
  • Allergy and dermatology care
  • Compassionate end-of-life support

🏷️Keywords

#compassionateCare#patientWithAnxiousPets#thoroughExams#clearCommunication#followUpCalls#lifeSavingTreatments#alternativeTherapies#appAndReminders#emergencyLimitations#appointmentHardToGet#notAcceptingNewClients#fairPricing#strictPaymentPolicies#rudeStaffIncidents#loyalClients#quickDiagnoses

Overall Ratings

🐾Tips for Pet Owners

  • Book early—appointments can fill up quickly and new-client availability may be limited at times.
  • Ask about after-hours and holiday emergency arrangements in advance; you may be referred to a Winnipeg emergency hospital.
  • Discuss treatment options and costs upfront, and bring a payment method as payment plans may not be available.
  • Let the team know if your pet is anxious or reactive—they are noted for calm, patient handling and can adjust the visit.
  • Use their reminder system/app and keep your phone handy for follow-up calls, especially for post-op or chronic conditions like diabetes or allergies.
📊 **Overall Ratings** - Medical Expertise: 93% satisfied - Service Attitude: 94% satisfied - Convenience: 76% satisfied - Pricing: 73% satisfied - Cleanliness: 88% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s compassionate, patient care and clear communication. Many describe thorough exams with options explained in plain language, frequent follow‑ups, and staff who are exceptionally gentle with anxious or reactive pets. Numerous reviews credit the team with accurate diagnoses, effective treatments, and even life‑saving surgeries, plus helpful reminders and an easy-to-use app. 💬 **Common Feedback & Suggestions** A few concerns included difficulty getting timely appointments, especially for new clients or urgent cases, and limited after‑hours/holiday emergency coverage that sometimes meant travelling to Winnipeg. Some reviewers mentioned inconsistent front‑desk demeanour, strict payment policies without payment plans, and mixed views on pricing or being directed toward costly diets. One review also noted reptiles are no longer accepted. Overall sentiment is strongly positive, with these issues appearing in a minority of comments. 🏥 **Clinic Specialties** - Soft-tissue surgery and urgent procedures - Dentistry and dental cleanings - Chiropractic and acupuncture therapies - Diabetes management and monitoring - Allergy and dermatology care - Compassionate end-of-life support 🏷️ **Tags** #compassionateCare #patientWithAnxiousPets #thoroughExams #clearCommunication #followUpCalls #lifeSavingTreatments #alternativeTherapies #appAndReminders #emergencyLimitations #appointmentHardToGet #notAcceptingNewClients #fairPricing #strictPaymentPolicies #rudeStaffIncidents #loyalClients #quickDiagnoses 🐾 **Tips for Pet Owners** - Book early—appointments can fill up quickly and new-client availability may be limited at times. - Ask about after-hours and holiday emergency arrangements in advance; you may be referred to a Winnipeg emergency hospital. - Discuss treatment options and costs upfront, and bring a payment method as payment plans may not be available. - Let the team know if your pet is anxious or reactive—they are noted for calm, patient handling and can adjust the visit. - Use their reminder system/app and keep your phone handy for follow-up calls, especially for post-op or chronic conditions like diabetes or allergies.

Contact

Opening Hours

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Map

Clinic Address

733 17th St, Brandon, MB R7A 5B6

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Last updated: August 5, 2026