746 reviews
304 Pacific Ave, , MB R7A 0H5
#compassionateCare#friendlyStaff#clearCommunication+13
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the team’s compassion and friendliness, with several noting how patient and gentle they are with anxious pets. Many highlight thorough assessments and clear explanations, plus good outcomes from treatments and surgeries, including rabbit spays/neuters and even help with a bearded dragon. Reviewers appreciated follow‑up calls after procedures and that the clinic made room for urgent or travelling clients. Long‑time clients cite years of reliable, caring service for multiple pets.
💬Common Feedback & Suggestions
While most experiences are very positive, a minority report issues. Some struggled with access—long waits, no openings, or not accepting new clients—and one reviewer said they were turned away during an emergency. A few raised communication and consent concerns about estimates or added procedures, as well as isolated reports of rough handling, misdiagnosis, or recommendations for unnecessary surgery; experiences with some exotics (e.g., birds) were mixed. These concerns are uncommon but noteworthy for prospective clients.
🏥Clinic Specialties
- Rabbit and small‑mammal medicine (spay/neuter)
- Exotic pet care for select species (e.g., bearded dragons)
- End‑of‑life and euthanasia support
- Fear‑aware handling for anxious pets
- Urgent and emergency appointments when possible
- General soft‑tissue surgery and neutering
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#patientWithNervousPets#postOpFollowUps#reasonablePrices#pricingTransparencyIssues#exoticPetExperience#rabbitCare#emergencyAccommodations#limitedAvailability#longWaits#roughHandlingReports#loyalClients#cleanFacility#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance and call ahead to confirm availability, especially if you’re a new or visiting client or have an urgent need.
- If your pet is anxious, ask for accommodations (e.g., quiet handling or outdoor/low‑stress exams).
- Request a written treatment plan and estimates, and confirm consent for any additional procedures to avoid billing surprises.
- For exotics (rabbits, reptiles), confirm species expertise and bring prior records; they have strong rabbit experience but experiences with some birds were mixed.
- If you’re travelling or facing an emergency, phone first—reviews show they sometimes can squeeze you in, but capacity varies.
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Last updated: August 5, 2026