327 reviews
125 Chrysler Dr #3, , ON L6S 6L1
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, caring team and the vets’ clear, thorough explanations. Many highlighted strong outcomes and gentle handling across a wide range of species, especially birds, rabbits, ferrets, hedgehogs, and reptiles. Reviewers also noted that staff often accommodate urgent cases and that long‑term clients have trusted them for decades.
💬Common Feedback & Suggestions
Reviews are largely positive, but costs came up regularly: some found prices reasonable while others felt fees were high or itemized too finely, and a few disliked upfront deposit/payment policies. A handful of comments mentioned front‑desk communication issues or rudeness and, in rare cases, being refused care due to outstanding balances. There were occasional notes about brief waits or the facility looking a bit worn in spots. A very small number of reviews alleged serious problems, including one reporting an unnecessary surgery on a cat.
🏥Clinic Specialties
- Avian medicine and grooming (beak and nail trims)
- Rabbit and small mammal care (including ferrets and hedgehogs)
- Reptile care (bearded dragons and geckos)
- Soft‑tissue surgery (spay/neuter, ear haematoma, eye/uterine procedures)
- End‑of‑life care and euthanasia support
- Emergency and same‑day urgent care
🏷️Keywords
#compassionateCare#exoticPetExpertise#avianCare#rabbitAndSmallMammalCare#reptileCare#clearCommunication#friendlyFrontDesk#thoroughExams#emergencyAccommodations#longTermLoyalty#euthanasiaSupport#occasionalWaits#pricingConcerns#facilityAppearanceMixed
Overall Ratings
🐾Tips for Pet Owners
- If you have an exotic pet (bird, rabbit, ferret, hedgehog, or reptile), mention this when booking—reviewers say the vets are very experienced with these species.
- Ask for a detailed estimate and clarify deposit or payment policies up front to avoid surprises, especially for procedures or urgent visits.
- For urgent issues, call ahead—many reviewers were squeezed in the same day, but there can be short waits due to demand.
- Bring your pet’s history and diet details; a few owners noted they were asked to repeat this information at check‑in.
- For birds, use a secure carrier and discuss handling preferences—the team offers tips and aims to minimise stress during trims and exams.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Derrydale Animal Hospital is located at 188 Main St S, Brampton, ON L6W 2E2. The closest listed public transport option is Brampton train station, about a 24-minute walk away, so it may be easier to drive or check Brampton Transit bus options in Google Maps or with the local transit agency; street parking is typically available in the area, but check posted signage before leaving your vehicle.
Derrydale Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting or booking an appointment.
You can contact Derrydale Animal Hospital by phone at (905) 454-1600.
To book an appointment at Derrydale Animal Hospital, call the clinic and explain your pet's species, concern, and urgency. If you have a bird, rabbit, ferret, hedgehog, or reptile, mention that when booking so the team can plan appropriately.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, ask about deposit or payment policies, and request an itemized written estimate for procedures; after-hours or urgent-care fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Derrydale Animal Hospital currently accepts and whether any pet-insurance claim support or third-party payment-plan options are available.
Derrydale Animal Hospital is described as offering avian medicine and grooming, rabbit and small mammal care including ferrets and hedgehogs, reptile care for pets such as bearded dragons and geckos, soft-tissue surgery, end-of-life care and euthanasia support, and emergency or same-day urgent care.
Pet-owner feedback for Derrydale Animal Hospital is largely positive, with strong satisfaction reported for medical expertise, service attitude, cleanliness, and recommendability. Owners often praise the compassionate team, clear explanations, gentle handling, exotic-pet experience, and urgent-care accommodations, while some reviews mention pricing concerns, deposit policies, occasional front-desk communication issues, short waits, or parts of the facility looking worn.
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Last updated: July 28, 2026