145 reviews
239 Earl Stewart Dr Unit 4, , ON L4G 7Y3, Canada
#compassionateCare#clearCommunication#thoroughExams+12
LeGallais Veterinary Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, patient team and highly knowledgeable veterinarians. Many highlighted clear explanations, thorough exams, and frequent follow-up calls after visits and surgeries. Reviewers reported strong outcomes with complex cases (including tumour removals, dental surgery, and urinary blockages) and gentle handling of nervous, senior, and rescue pets. Long-time clients spanning 15–30 years emphasised consistent, dependable care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but pricing drew mixed comments. Several owners felt routine services were expensive or had increased since changes at the clinic, with a few citing sticker shock for spays or straightforward issues, while others noted fair or reasonable fees. One reviewer felt dismissed over the phone, and there was a heartbreaking report of a pet lost after a procedure. A minor suggestion was to add more language support at reception.
🏥Clinic Specialties
- Spay/neuter and soft‑tissue surgery
- Complex tumour removal and mass surgery
- Dentistry and dental surgery
- Senior wellness and geriatric care
- Urinary blockage management in cats
- Exotic small mammal care (rabbits and hamsters)
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#followUpCalls#friendlyStaff#patientGentle#knowledgeableVets#longTermLoyalty#complexSurgeries#nervousPetsHandled#sameDayAppointments#fairPricing#pricingConcerns#cleanFacility#responsiveTeam
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemised estimate in advance—especially for routine surgeries—so you can compare options and discuss economical care plans with the team.
- Call the clinic if you have an urgent concern; reviewers report helpful phone triage and same‑day accommodations when needed.
- Let staff know if your pet is anxious or a rescue—the team is praised for gentle handling and making visits easier.
- After procedures, expect follow‑up calls; use them to review recovery steps and clarify any questions from the vet’s explanations.
- You can pick up preventives and refills (like flea/tick medications) at the clinic—call ahead to confirm availability.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking Lot
767m156 Thomas Phillips Dr #140, Aurora, ON L4G 0X2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
LeGallais Veterinary Hospital is located at 25 William Graham Dr Unit 5B, Aurora, ON L4G 3G3. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; there is a Parking Lot about 767 m away, roughly a 10-minute walk, and you can also check Google Maps or the local transit agency for nearby bus routes.
LeGallais Veterinary Hospital asks pet owners to call ahead to confirm current opening hours before visiting. Hours can change for holidays, staff availability, or urgent-case scheduling.
You can contact LeGallais Veterinary Hospital by phone at (905) 713-2366. Calling is the best option for confirming hours, appointment availability, medication refills, and urgent concerns.
To book an appointment at LeGallais Veterinary Hospital, call the clinic to enquire about available times. Reviews mention helpful phone triage and same-day accommodations when needed, so explain your pet's symptoms clearly when booking.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate in advance. Pet insurance and third-party payment-plan options exist in Canada in general, but you should confirm directly what applies to your visit.
Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm the payment methods accepted for your appointment.
LeGallais Veterinary Hospital is associated with spay/neuter and soft-tissue surgery, complex tumour or mass removal, dentistry and dental surgery, senior wellness and geriatric care, urinary blockage management in cats, and exotic small mammal care for rabbits and hamsters.
Pet owners describe LeGallais Veterinary Hospital as compassionate, patient, knowledgeable, and thorough, with strong praise for clear explanations, follow-up calls, gentle handling of nervous or senior pets, and care for complex cases. Pricing feedback is more mixed, so it is sensible to ask for estimates before routine surgeries or larger procedures.
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Last updated: July 28, 2026