88 reviews
#compassionateCare#clearCommunication#explainsCosts+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team who take time to explain diagnoses, treatment options and associated costs in plain language. Many highlight the calm, low‑stress approach (pets free to wander, treats, vets on the floor) and how well anxious animals are handled. Reviewers also noted prompt help in emergencies, successful surgeries and thoughtful follow‑ups by phone or SMS, as well as supportive end‑of‑life care including cards and respectful, quiet spaces.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; the few concerns raised were mostly about pricing, with some feeling fees were high or above quotes (including an emergency fee during business hours). A small number of reviewers felt the style of care was too ‘high‑fuss’ for their preference or encountered communication/compassion gaps. One person reported difficulty getting after‑hours help on a particular occasion. These were outliers compared with the dominant trend of strong endorsement.
🏥Clinic Specialties
- Stress‑free, fear‑free handling
- Behavioural assessments and anxiety treatment
- Emergency care and trauma surgery
- Wound care and soft‑tissue surgery
- End‑of‑life and euthanasia support
- Home visit care
🏷️Keywords
#compassionateCare#fearFreeHandling#clearCommunication#followUpCalls#endOfLifeSupport#emergencyCare#surgeryAndWoundCare#anxietyManagement#behaviouralAdvice#shortNoticeAppointments#homeVisits#cleanFacilities#spaciousConsultRooms#friendlyStaff#costConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate and discuss all treatment options and costs upfront if budget is a concern.
- Let staff know if your pet is anxious; they use low‑stress techniques and provide treats to help animals settle.
- Call ahead for urgent issues—they often fit pets in at short notice and provide next‑day follow‑ups.
- If you can’t drive or need extra support, enquire about the availability of home visits.
- For sensitive or end‑of‑life appointments, let reception know you’d like a quiet, private space.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Murray River Animal Hospital is at 12 Moorefield Park Dr, West Wodonga VIC 3690 in the suburb of West Wodonga. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available nearby—check local signage for any limits. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
The clinic is open Monday to Friday, 8:30 am to 5:30 pm, and closed on weekends.
You can contact Murray River Animal Hospital on (02) 6054 1838 or via their website at http://www.mrah.com.au/.
To book an appointment, please call the clinic; for urgent concerns, call ahead so the team can advise you before you arrive. You can also visit their website for service information, and if you need a home visit, ask about availability when booking.
Consultation fees in Australia vary by clinic and aren’t set by a government fee schedule, and Medicare doesn’t cover pets. For the current consultation price at Murray River Animal Hospital, call the clinic and ask for a quote. If your pet needs a procedure, request an itemised written estimate. If you need after-hours care, fees are typically higher than daytime rates. Pet insurance may help with eligible claims, and some clinics offer payment-plan options; ask what’s available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay or Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what Murray River Animal Hospital accepts.
They provide emergency care and trauma surgery; for after-hours availability or where to go if the clinic is closed, please call to enquire before travelling.
Services highlighted by pet owners include stress‑free, fear‑free handling; behavioural assessments and anxiety treatment; emergency care and trauma surgery; wound care and soft‑tissue surgery; end‑of‑life and euthanasia support; and home visit care.
Yes—street parking is typically available near the clinic; please check local signage for any time limits or restrictions. No paid car park has been listed nearby.
Pet owners rate the clinic 4.7 out of 5 (88 reviews), praising the compassionate team, clear explanations of diagnoses, treatment options and costs, low‑stress handling for anxious pets, prompt help in emergencies, successful surgeries, thoughtful phone/SMS follow‑ups, and supportive end‑of‑life care. Review metrics show high satisfaction with medical expertise (92%), service attitude (94%), cleanliness (96%) and recommendability (95%), with lower satisfaction on pricing (25%).
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Last updated: 10 July 2026