135 reviews
Unit 2/29-41 Greenway Drive, Harvey Norman Centre, South NSW 2486
#compassionateCare#friendlyStaff#clearCommunication+13
Petstock Vet Tweed Heads
Permanently Closed
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who are thorough and clearly explain treatment. Many highlight successful outcomes for surgeries (including desexing and other procedures), attentive post-op care with follow-up calls, and calm handling of anxious pets. Reviewers also noted knowledgeable support for ongoing health issues, rabbits, and breeding/reproductive needs, with several mentioning good value such as pensioner pricing or competitive rates.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a few concerns recur. Some owners reported limited availability for exotic pets (e.g., rabbits) and delays in obtaining prescribed medication, plus one distressing euthanasia experience citing poor listening and unexpected extra charges. A handful of comments flagged pricing transparency—care-plan billing confusion and perceived medication mark-ups—and one older note about opening-hour information not matching reality. Overall sentiment is very strong, with these issues appearing occasionally rather than commonly.
🏥Clinic Specialties
- Soft tissue surgery and desexing
- Reproductive and breeding services
- Rabbit and small mammal medicine
- Dentistry and dental cleaning
- Ear and skin problem management
- End-of-life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#surgerySuccess#followUpCalls#reproductiveServices#exoticPetCare#dentistry#budgetFriendly#competitivePricing#walkInEmergency#easyParking#availabilityConcerns#pricingTransparencyIssues
Overall Ratings
🐾Tips for Pet Owners
- If you have a rabbit or other exotic pet, call ahead to confirm an appropriate vet is available and that any needed medications are in stock.
- Ask for an itemised written estimate before treatments or surgery, and clarify any add-on fees—especially if you’re on a care plan.
- For surgical visits, prepare questions for the vet and expect follow-up; share any budget limits as staff have been noted to work within them.
- For urgent concerns, phone first—walk-ins have been seen in emergencies, but availability can vary.
- Double-check current opening hours (particularly weekends) before you go.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Petstock Vet Tweed Heads is at 10 Machinery Drive, Tweed Heads South NSW 2486. As there’s no train/metro/light-rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on or near Machinery Drive—always check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
Opening hours can vary, so please call ahead or check the website for the latest times, especially on weekends.
You can call (07) 5523 6755. For general information, you can also visit their website: https://www.petstock.com.au/store/petstock-vet-tweed-heads-2188
Book by calling the clinic; you can also visit their website for current appointment options and advice. For urgent concerns, call first as availability can change quickly.
Consultation fees in Australia aren’t government-regulated and vary by clinic and case, so call the clinic for a current quote. Ask for an itemised written estimate for any procedures or surgery, and note that Medicare does not cover pets. If you have pet insurance or are considering payment-plan options, check your cover and discuss what’s possible when you call.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic currently accepts.
This is a general practice, and for urgent cases during opening hours they may be able to see you—call first to check availability. If you need help after hours, call to confirm options; if the clinic is closed, seek your nearest 24/7 emergency vet.
Reviews note experience with rabbits and small mammals, but availability can be limited, so call ahead to confirm an appropriate vet is on and that any needed medications are in stock.
Based on owner feedback, services include soft tissue surgery and desexing, reproductive and breeding support, rabbit and small mammal medicine, dentistry and dental cleaning, ear and skin problem management, and end-of-life support.
Pet owners rate the clinic highly at 4.6/5 (58 reviews), praising friendly, compassionate staff, thorough vets, clear communication, successful surgeries with follow-up calls, and good value. Occasional feedback mentions limited exotic-pet availability, medication delays, pricing transparency concerns, and one distressing euthanasia experience; satisfaction scores were strong for medical expertise (91%), service attitude (93%) and cleanliness (85%), with recommendability at 92%.
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Other veterinary clinics near Tweed Heads South
155 reviews
7/12 Greenway Drive, South NSW 2486
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 8 July 2026