155 reviews
7/12 Greenway Drive, South NSW 2486
#compassionateCare#friendlyStaff#clearCommunication+12
What owners report about visiting
5 community reports｜4/5 details added｜Updated 7/21
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
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What owners say
An owner reported that a walk-in may not always work — we suggest calling first.
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What owners say
An owner reported waiting under 30 minutes last time — still awaiting more confirmation.
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What owners say
An owner reported that costs were explained before tests or treatment — still awaiting more confirmation.
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, patient and genuine, with clear explanations and thorough, reassuring advice. Many highlighted prompt help with urgent issues, short or on‑time waits, and proactive follow‑up calls after visits or procedures. People also liked the easy access and parking at the location, and several said the Healthy Pets Plus membership offered good value and peace of mind.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported serious issues, including one alleged misdiagnosis and a distressing communication error about a pet’s status. One person felt dismissed when seeking a late‑day urgent appointment, and a couple of comments mentioned pricing feeling high, although others felt the value and payment options offset costs. Overall, the tone is strongly favourable with isolated negatives.
🏥Clinic Specialties
- Puppy wellness and vaccinations
- Soft‑tissue surgery and post‑op care
- Emergency triage and same‑day fit‑ins
- Snake‑bite and toxicity management
- Caesarean section and whelping support
- Ear haematoma treatment
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#followUpCalls#promptService#emergencyAccommodations#minimalWaits#accessibleLocation#valueForMoney#afterpayAvailable#healthyPetsPlus#surgicalOutcomes#snakeBiteTreatment#pricingConcerns#communicationErrors
Overall Ratings
🐾Tips for Pet Owners
- Consider joining Healthy Pets Plus if you’ll use routine care—it was frequently mentioned as good value.
- For urgent issues, call ahead; they often fit in emergencies, but have an after‑hours backup in case late‑day slots are unavailable.
- Arrive a few minutes early—the clinic is inside a pet store with easy parking, which makes visits simpler.
- Ask for a clear treatment plan and follow‑up; the team is praised for thorough explanations and post‑visit check‑ins.
- If cost is a concern, ask about payment options such as Afterpay and how to get the most from membership benefits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Unit 2/29-41 Greenway Drive, Harvey Norman Centre, Tweed Heads South NSW 2486
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Tweed Heads is at Unit 2/29-41 Greenway Drive, Harvey Norman Centre, Tweed Heads South NSW 2486. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is typically available nearby—check local signage. If you’re using public transport, check Google Maps for the nearest bus route.
Please call ahead to confirm current opening hours. Times can vary by day, weekends and public holidays, and if your pet is unwell it’s best to call before you come so the team can advise.
You can contact Greencross Vets Tweed Heads on (07) 5688 5001. For more information, visit https://www.greencrossvets.com.au/vets/tweed-heads/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=tweed_heads
To book, call the clinic to arrange a time or visit their website to enquire about available appointments. For urgent concerns, call so they can triage and try to fit you in the same day.
Consultation fees vary by clinic in Australia and aren’t government‑regulated, so call the clinic for a current quote. There’s no government‑published fee schedule and Medicare doesn’t cover pets. For any procedure, ask for an itemised written estimate. If you need after‑hours care, fees are typically higher. Consider pet insurance and, in general, payment‑plan options like VetPay, Afterpay or GapOnly where available.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans such as Afterpay, VetPay or GapOnly. Please call ahead to confirm what this clinic accepts.
During opening hours, the team can triage emergencies and often fit in same‑day urgent cases. For after‑hours help, call for guidance to an after‑hours backup service or the nearest 24/7 hospital.
The clinic offers puppy wellness and vaccinations, soft‑tissue surgery with post‑op care, emergency triage and same‑day fit‑ins, snake‑bite and toxicity management, caesarean section and whelping support, and ear haematoma treatment.
Map
Clinic Address
Unit 2/29-41 Greenway Drive, Harvey Norman Centre, Tweed Heads South NSW 2486
Open in Google Maps
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Last updated: 8 July 2026